We're looking for an experienced Project & Program Manager JET POS, who will be responsible to build and manage a team of project managers, data analysts and reporting specialists.
Our story (the bitesize version)
From breakfast in Brussels to supper in Sydney, millions of people order their favourite food with us every day. Having expanded as Just Eat Takeaway.com, we're now active across 24 countries, including many major European markets.
All about the role...
JET EPOS is a cloud-based holistic restaurant management system. Our mission is to provide restaurants with the most cutting-edge software solutions that will help them grow, become more profitable and gain more control of their operations. We are looking for a self-motivated manager who can lead this transformation for restaurants.
As a Lead Program Manager, you implement policies and strategies to achieve Sales objectives by prioritizing relevant projects. You will work closely with the wider Sales organization to identify cross pillar needs. In addition, you will manage large projects, prepare operational plans, and coach others in the team.
In this wide-ranging role, your focus also includes:
Build, lead and develop a centralized project management & BI team
Ensure the development and exchange of knowledge - knowledge enablement
Promote change management & continuous improvement throughout the organization
People management responsibilities: reviews/ appraisals, training, recruitment of new staff, lead by example, demonstrate exceptional coaching and leadership skills"
Development of KPIs, standardisation and optimisation of critical data reporting frameworks, data insights and product analytics within the JET POS Solutions landscape
Build robust processes to ensure accuracy and completeness of financial and non financial data
Provide regular insights to the team, identifying risks and opportunities and delivering effective solutions
Lead and manage the team(s) that integrate, compile, analyse, and evaluate data on overall business operations, including product performance
Build partnerships and maintain strong relationships with the wider business
Design and build tools/ processes, product pricing models and product retention plans
Liaise with product, CS, Marketing and Restaurant Facing teams as well as wider key stakeholders
Collect and prioritize feedback for proposed innovations, new products and features
Optimal implementation of changes for products & tooling
Investigation of bugs or issues that are reported for products, processes & tooling
Manage the use of third party suppliers, including definition and implementation of rigorous processes, essential to a continued smooth business operation
Provide data analytics and insights for sales and operations
Contribute to improving the business and enhancing the operation of the company by putting forward new ideas and by implementing change when requested to do so
Can you deliver…
Here are the skills and experience we need from you:
University degree in management, economics or similar
Prior work experience in fast growing digital businesses with a 'test and learn' approach to scaling new initiatives (ideally 5+ years)
Experience in international matrix environments
Excellent attention to detail and commercial approach to data based decision making
Strong commercial acumen and strategic thinking capability
Ability to understand and balance needs of multiple stakeholders in a fast growing global digital business
Ability to work across multiple stakeholders, including Product/Tech
Strong drive to succeed
Excellent communication & stakeholder management
Proactive, with a sense of responsibility and able to work independently
Here is our offer
When you join us at Just Eat Takeaway.com, you'll enjoy these great rewards:
A hugely impactful role, leading our accounts across major European markets
Great company and team events
A dynamic, friendly workplace in Amsterdam (when you're in the office)
A pension plan in which we pay 60%
26 days of holiday per year
Budget for internal & external training and conferences
Working from home allowance and a budget for ordering lunches
Ready to take on this Project & Program Manager JET POS opportunity? Click apply now and send us your CV!