Positions available in the following locations: Paris, Lille
As a Mainframe Storage Expert, you are part of a team responsible for the installation and maintenance of a customer's storage equipment and software across all their mainframe installations. Through regular testing and monitoring, you are also responsible of system backup and restore.
Your Role and Responsibilities
When users have issues, you identify them and resolve them to render service as quickly as possible. You actively participate in the resolution of incidents and are responsible for the proper functioning of the system. You and the IBM team participate in a configuration consulting assignment. You assess and anticipate customer needs, monitor technology and facilitate the integration of new storage tools. You develop and participate in the business resumption plan for the customer.
Required Technical and Professional Expertise
Having a +5 years’ experience in Mainframe storage area (large accounts) and extended knowledge among those tools/products may be mandatory depending on Customer Environment (DFSMS, CSM, ISpool, CTT, DFSMS, DSCLI, PPRC, TDMF IP, Disk bay (IBM DS8XXX, Dell/EMC, Hitachi), VTS)
Knowing the Mainframe environment, and be autonomous in incident management, migration, maintenance in storage area.
Having a significant experience debugging problems (fixing issues, working with the labs).
Preferred Technical and Professional Expertise
A Knowledge in the major z/OS System (as well as being able to perform and support actions (installation, upgrade, configuration, maintenance) will be a plus.
Some experiences in hardware configuration will be appreciated
Usage of Servers z, SE et HMC is an added value
Having dealt with configuration HCD, IODF and IOCDS, could be also considered.
About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.