Job Properties
  • Job Type
    Full-time Position
  • Background
    IT
  • Languages
    English
  • Experience Required
    1 - 2 Years
  • Degree Required
    Bachelor
    • Province
      3,362 reviews
    • Date Posted
      April 12,2021
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
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    • internship package

    LIMS Consultant with programming skills

    How will you make an impact?

    To provide clients with a high quality Informatics product, using total project lifecycle management. This includes direct client liaison, providing requirements analysis, solution configuration and documentation of client systems to effectively implementing the systems, undertaking customizations, training users and providing ongoing support and maintenance.

    What will you do?

    • Actively participate in the delivery and implementation of Informatics products and services by understanding customer requirements and demands and thoroughly investigating technical issues to ensure successful resolution
    • Communicate effectively between customers, consultants, partners and the Services Management in a timely manner
    • On time delivery against project and technical support plans ensuring customer satisfaction.
    • Troubleshoot problems with Informatics software and solutions, reproduce difficult issues and develop workarounds and solutions where appropriate, sharing findings with internal colleagues
    • Work with other consultants to develop skills to lead project deliverables
    • Attain technical knowledge to deliver standard and customized training courses to customers and staff
    • Requirements analysis and documentation
    • System design and documentation
    • System configuration
    • Testing and validation of configured systems
    • Product/client support, both remotely by phone and email as well as on-site as and when required
    • System training for users
    • Maintain product and industry knowledge

    How will you get here?

    • Minimum bachelor’s degree in laboratory science/management or equivalent. A bachelor’s degree in information technology with additional laboratory experience is also relevant

    Must have:

    • Experience in customer facing role in industry or laboratory informatics
    • Experienced in Laboratory Informatics in LIMS (ELN, SDMS, Instrument Integration are nice to have)
    • Willing to travel 50% of the time to customer sites from a home office basis

    Nice to have:

    • Experience with SampleManager and/or Nautilus LIMS preferred
    • Working experience with programming Microsoft .NET and C#
    • Project management experience

    Required soft skills

    • Organised with the ability to prioritise workload and work under pressure
    • Good verbal and written communication skills in English
    • Customer focused
    • Selfgoing and able to work remotely
    • Focused on continuous improvement and quality

    Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.

     
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