We believe that hoteliers deserve better. The global hotel sector is a booming $500B+ industry, yet hotels are facing many complex challenges, including increased pressure from online travel agencies and intense competition from ever-growing room inventory and the shared economy. That coupled with aging, cumbersome technology is making the job of the hotelier more difficult than ever. At Revinate, we use cutting edge technology to build powerful software for hotels to take back control and drive direct revenue. The simplicity and beautiful UX of our solutions are a breath of fresh air in an industry of old technology.
We're looking for a passionate, detail-oriented junior technical specialist to drive integrations between Revinate and multiple applications used by our customers. Our Integrations team is tasked with integration, ingestion, and quality control of reservation and guest data from thousands of hotels spread across the globe.
To succeed in this role, you'll need to have a keen eye for detail and a high standard for data quality. The ideal candidate is familiar with relational and non-relational databases, SQL, web services, API, and systems integrations techniques.
As a Junior Data Integrations Specialist, you will manage the maintenance, certification, and configuration of mission critical systems to collect data and monitor data quality. You'll have a knack for solving problems and be able to detect, diagnose, and repair data issues in production systems. You'll coordinate our efforts to collect and analyze high volumes of hotel data while collaborating with our Onboarding, Engineering, Product, and Sales teams to maintain and improve our strict data quality requirements.
Handle the technical configuration of integration for new customers
Manage advanced troubleshooting and escalation of complex integration issues
Maintain internal and customer facing documentation about data integrations
Prepare functional specifications for improving the data integration layer
Ideally 2+ years of experience working on system and data integration projects preferably covering the following areas:
Functional analysis and technical project documentation
Application installation and technical configuration
Advanced technical support
Proven background in at least one the following technical areas:
Web services and API (SOAP and REST)
JSON, XML and XSLT based data transformation
SQL (scripting and data modelling)
Experience working directly with customers and external partners
High attention to detail and demand for data quality and consistency
Intuitive sense for spotting and investigating problems
Strong problem solving and communication skills
Excellent written and spoken English
Eligibility to work in the Netherlands
Additional desired qualifications
Exposure to project/product management in a software development environment
Experience in the tech hospitality industry
Familiarity with non-relational database
Basic knowledge of system/IT administration
Experience with SaaS based applications
Exposure to operate in a remote office and in a multicultural environment
WHAT WE CAN OFFER
Health & Wellness: Encouraging a healthy lifestyle is important to Revinate. You can benefit from a free gym subscription with the Health Club Jordaan gym we work with
Lunch is on us: Team lunch is part of our local culture and we appreciate everyone's presence. It's a time of the day to catch up on life, crack jokes, plan and discuss fun things
Equity: You're an owner in the company as we build it together
Tools & Tech: We empower our employees with the hardware, training, and other materials to help you succeed
Extraordinary culture: Focused on learning and every employee's personal and professional development
Change an industry: We're transforming the way hotels connect with guests, and having fun while we do it
Meaningful work: You'll have an opportunity to make a major impact on our company and, as a result, the hospitality industry
Amazing co-workers: You'll be surrounded by a passionate, high performing, collaborative team that can help you learn something new every day
Revinate is a SaaS company that helps hotels know more about their guests so they can deliver personalized experiences that create valuable relationships and lifelong customers. Using guest data combined with our marketing engagement platform, hotels can better understand and engage their audiences, increasing loyalty and revenue. 30,000 of the world's leading hotels trust Revinate to help them reinvent the guest experience.
Headquartered in The Presidio of San Francisco with offices in Amsterdam and Singapore, Revinate is backed by leading investors Sozo Ventures, Benchmark Capital, Tenaya Capital, Formation 8, Northgate Capital, Tao Capital, GC Hotel Tech, and Industry Ventures.
Revinate values a challenging, fun and balanced culture that rewards innovation. We offer competitive salaries, stock options, great benefits, and thorough training and support. Recognized by Forbes as one of the top 10 Best Enterprise Software Startups To Work For in 2016, our commitment to people and culture speaks for itself.