Do you have any experience in Customer Service and/or Sales? Would you like a new fulltime challenge and opportunity to work for a great international company? Are you fluent in English and preferably French, German, Spanish or another European language? Then you might be the Junior Customer Fulfilment Representative I am looking for!
This company develops, manufactures and markets chemicals. As a leading global producer they service their clients in over 70 countries worldwide. the European head office is located in Almere, The Netherlands.
While utilising the complete platform of ERP and office systems available act as the primary coordinator to process domestic/export orders and deal with all queries and complaints. This includes order capture, commitment to orders, resolution of obstacles, follow-up finance conflicts, verify product supply, create deliveries, arrange transport, execute amendments and ensure accurate invoicing. Also:
Support regional desks when there is a particular and very specific surge of workload
Ownership for Order Verification for the entire team
Will support people during audits
Will support projects
Help to serve (or serve directly) a defined group business customers and assist the Sales Manager (or 3rd party distributors, agents) in building commercial relationships improving service and retention
Liaise with Credit Controllers and Sales Managers to ensure overdue payments are collected effectively without jeopardising customer relationship. Weekly report overdue chasing activities and status
Liaise with data management upon the correctness of the customer data in the different systems available
Skills & education
Experience in customer service, logistics and/or sales function
MS office, basic understanding of SAP, CRM and other relevant tools
Fluent in English, good knowledge of one or more other European Languages
Communicates clearly and articulately when speaking in an individual or group environment
You are a teamplayer, can work under pressure and have excellent communication and relationship skills
Experience in a B2B environment
Available ASAP, fultime
Salary between € 2.700,- and € 3.700,- based on your experience
International environment with many opportunities to learn and develop
Independent, responsible and challenging position
Travel allowance when working at the office
Access to the Walters People Academy
Are you the Junior Customer Fulfilment Representative I'm looking for? Apply now!