IT Management & Business Others Marketing and PR Medical and Healthcare
1 - 2 Years
Jr. Customer Support Specialist
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries.
At the moment we are looking for a talented and highly driven Jr. Customer Support Specialist with the affinity in the IT sector to join our team on a full-time basis.
Primary Objective of Position
Working under general to direct supervision in accordance with company policies, practices and procedures. Working in close collaboration with the sales team and provide remotely and also on-site IT support to our clients.
Responsible for the installation of software packages on client site, making sure the new software matches the IT of the client
Intervention on client site 40-50% percent of the time
Assist the client in the configuration and possible problems that exist with the software-use
Define the users and the necessary accesses that need to be given.
Train the users on the use of the software – cloud solution
You are a point of contact for the users (Nurses, Doctors, IT, …) for all questions related to Abbott IT packages, also as a tandem functioning with the sales team in the field.
You have the knowledge about networking protocols and dimensions around digital solutions in healthcare environment.
Bachelor’s degree within business and administration or similar
1-2 years of experience or internships in a similar role
Fluent bilingual in both verbal & written English and Dutch,
Strong communication, listening and problem-solving skills
Ability to interact with people at all levels of an organization
Independent and reliable
Ability to make public presentation and engage listeners
Willingness to learn and strong adaptability
Interest in sales and relationship management
What do we offer?
Abbott provides a varied, challenging position in a dynamic and pleasant working environment. In our organization, you can count on excellent primary and secondary benefits (for example: holiday payment, 13th month salary, pension) a positive working atmosphere, a personal growth plan, extensive training opportunities and good career perspective.
How to apply?
If you are interested in this vacancy, in working at Abbott, and you recognize yourself in the aforementioned description, then we are interested in receiving your cv. You can apply by sending in your cv and motivation via our website. For more information you can contact Valeria Calenici, Recruiter via email@example.com.
Part of our selection process is checking references and we will require your Certificate for Conduct. An assessment center can also be part of the recruitment process.
AN EQUAL OPPORTUNITY EMPLOYER - Abbott welcomes and encourages diversity in our workforce.