Job Properties
  • Job Type
    Full-time Position
  • Background
  • Languages
    English French
  • Experience Required
    3 - 5 Years
  • Degree Required
    • Province
    • Date Posted
      October 03,2020
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    • Career Consultation
    • CV CHECK
    • internship package
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    ITOM Lead (senior/medior)

    Position title
    ITOM Lead (senior/medior)

    We live in a world where IT landscapes are becoming increasingly complex. IT Operations Management (ITOM) and IT development are more and more connected, and changes need to be made faster and 24/7. We support organizations to automate and gain control over their increasingly complex IT landscape to ensure services are delivered without interruptions, remain secure and meet the challenging and changing needs of their users.
    Make your CMDB come to life
    Configuration Management Databases (CMDB) should have always been at the heart of Service Management practices. Without a proper CMDB, it is impossible to properly assess the impact of changes, vulnerability to security threats and pinpoint the root cause of incidents. We observe that many IT organizations have put in place a CMDB, however the data quality (relevant, complete, compliant, accurate, etc.) is not always up to par. This is typically due to the very high volume of data.
    Especially in organizations adopting Agile / DevOps ways of working, who are moving to cloud infrastructure technology (AWS, containers, Kubernetes, etc.), we observe IT landscapes are growing quickly and are becoming more complex. This means that the challenge to gain control is growing. This challenge become insurmountable for organizations that manually update their CMDB.
    The ServiceNow IT Operations Management modules and platform capabilities are a perfect answer for this challenge. Not only can Discovery and advanced integrations be used to automatically update the CMDB with CIs and all available dependencies, you are also able to connect to infrastructure provisioning tools, software deployment tools and monitoring systems. This allows you to achieve a state where your CMDB is proactively populated based on implemented changes and information about the status of CIs is available in real time. This will make your CMDB data 100% reliable and aware of (upcoming) outages, while at the same time using automation to reduce the administrative costs.

    Door de enorme stroom aan vacatures hebben we nog geen exacte gegevens ontvangen


    • A bachelor’s or master’s diploma (or in process of obtaining one) in the areas of IT and/or business
    • Strong analytical skills
    • Fluent in English – Dutch and French are a plus
    • Good communication skills and result-oriented
    • Creative and analytical mind and a problem-solving attitude
    • Technical background is a plus
    • Willing to travel in and outside of Belgium and Luxembourg

    Job Benefits

    • Marktconform salaris
    • Vakantietoeslag
    • 25 vakantiedagen (o.b.v. een fulltime contract)
    • Pensioenregeling
    • Moderne laptop
    • Internet- en telefoonvergoeding
    • NS Business Card
    • Een moderne, flexibele en multiculturele werkplek bij een innovatief en internationaal bedrijf

    Laat je gegevens bij ons achter, onze werkwijze is als volgt:

    • Binnen 24 uur een reactie
    • Telefonische kennismaking
    • Kennismaking face-to-face
    • Contract en borrel!

    Contact ons via:
    Gerard Kock 0630017076
    Toby Hassefras 0634242514
    Stephan Bosman 0629470997

    Hiring organization

    Employment Type
    vast contract - onbepaalde tijd

    Beginning of employment

    Duration of employment
    onbepaalde tijd


    Job Location
    Arthur van Schendelstraat 650, 3511 MJ, Utrecht, Utrecht, Nederland

    Working Hours

    Date posted
    September 27, 2020

    Valid through
    November 30, 2020

    Job Type: Contract

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