For an international bank in Amsterdam we are currently looking for an ITIL Process Manager. As ITIL Process manager you will be Process manager/owner of all ITIL processes belonging to Operations lifecycle phase. Do you possess the technical and personal skills to set up and help with the Event Management, Incident Management, Problem Management in the Banking industry? In that case, this is for you. Keep reading!
What will you be doing as ITIL Process Manager?
Ownership of the Service Level Management process and Continuous Service Improvement process.