Job Properties
  • Job Type
    Full-time Position
  • Category
    Software & Information Technology
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Amersfoort
    • Date Posted
      August 26,2021
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK
    • CV CHECK

    IT Technician

    Overview:
    At Applied Medical, we are committed to make a meaningful, positive difference, each and every day. Within our European headquarters in Amersfoort (NL), we develop, manufacture, and support the implementation of our advanced medical devices across Europe and the MENA region. Applied’s team members enjoy working in an environmentally friendly and international environment, in which people of diverse backgrounds are valued, challenged, and acknowledged. We support our team members by giving them opportunities for ongoing learning and education, possibilities to take part in community volunteering activities, and a variety of onsite exercise classes and health activities.

    If you are passionate about working in an organization that allows you to make decisions based upon what is right for the patient, customer, community, and environment, Applied Medical is the place for you.
    Job Description:
    Applied Medical is currently looking for an IT Technician to join our team in Amersfoort. The IT ServiceDesk is the first point of contact for IT related questions. The primary task of this position will be to troubleshoot and resolve endpoint issues for remote- and office employees. Ranging from basic requests or complex issues that require immediate resolution or escalation. These duties will be performed in compliance with policy guidelines and within timeframes as defined in the team’s SLA and/or project requirements.

    In addition, you will work closely together with the internal ServiceDesk and Network Support team in the US and you will report to the IT Service Manager.

    Key responsibilities
    • Provide first- and second-line IT support for Applied Medical team members in Europe
    • Maintain asset and ticket administration
    • Provide technical PC, software, and telecom support
    • Deploy, maintain, and support company desktop computers, laptops, (mobile) telephones and other network attached devices
    • Perform printer maintenance and user account management
    • Provide user training
    • Develop and maintain manuals and documentation
    Requirements:
    • MBO education level, preferably in IT
    • 1 + year working experience in an IT Support role
    • Fluency in English, both written and spoken
    • Experience with mobile device support and platforms such as IOS and Android
    • Knowledge of Active Directory, Microsoft Office 365, Windows 10, Outlook, MS- Teams and Azure
    • Strong knowledge in ITIL processes
    • An MCP or equivalent Certification is preferred
    We Offer:
    • Good remuneration package including pension and 27 vacation days
    • Travel allowance and health insurance benefits
    • Working from home option available
    • Opportunity for personal development and continuous learning
    • Education reimbursement program
    • An informal and international work environment with over 35 nationalities
    • Teambuilding and volunteer opportunities
    • Onsite group exercise classes and health activities
    Interested?

    Would you like to be part of our expanding team? If the answer is yes, we'd love to get to know you and look forward to hearing from you!

    For more information regarding our hiring process, click here. If you have any questions, feel free to contact us via recruitment-eu@appliedmedical.com or +31 (0)33 7548713.

    Not the right job for you? Take a look at our other vacancies and follow us on LinkedIn.
     
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