IT Lead IT Systems W&R in the Client, Banker and Data tribe
Working in a challenging and international environment to enable Rabobank in providing relevant financial services to our Wholesale and Rural clients. As IT Lead Client, Banker and Data (CBD) you are responsible for leading and coaching several DevOps teams with the aim to improve the overall experience of the wholesale and rural client journeys.
DevOps teams are the foundation of our IT organization. They work under mandate and are self-organizing; as an IT Lead you make this possible by solving their impediments. You also coach the teams in the change to high performance teams. Together with product management you work on the execution of the digital ambitions of Rabobank.
Department and delivery unit
The Wholesale & Rural domain within IT Systems supports the wholesale and rural bank across the globe. The CBD tribe delivers and supports global business systems, including process automation in the areas of CRM, Client onboarding, KYC, Client Data Management, Cognitive Capture and Document Management. Examples of applications we develop and/or support are: ClientLink, Banker’s Cockpit, AMS, GCOB, PARIS/Evian, FileNet, DataCap, Party Module, GCDS, WRR Datahub and the RBB portal. These applications vary in their life cycle, some applications are at the very beginning and some are at the end of their life cycle. The technology is a combination of ‘home grown’ applications and IBM, Appian and Microsoft package configurations.
Making a difference
You can be a key success factor in meeting those ambitions within the CBD tribe.
Delivery management of the CBD applications, managing both change and run for the bank within DevOps teams in a balanced way and within budget;
Facilitating professional development of expertise and continuous growth as part of DevOps journey within the DevOps teams;
Driving the In Control agenda within the DevOps teams;
Stakeholder management & collaboration over IT departments and with the business (specific with product owners);
Ensuring delivery status transparency to senior stakeholders formally and informally;
HR responsibility for the internal personal within the DevOps teams, including performance management and recruitment;
Responsible for managing the capacity and capabilities of the DevOps team;
Responsible for developing vision, strategy and roadmap for the DevOps teams, together with business and Senior Management;
Take the lead in case of emergency (COT/CMT procedures).
With each other and Your contribution
Collaboration is at the heart of everything we do. Our DevOps teams bring talented people together to execute all change, run and win activities of the relevant application. Your contribution within this collaboration is:
HR responsible for several DevOps teams regarding people and talent management in the KYC area and the Data & Connectivity area.
IT capability building for the chapter members and continuous upskilling and reskilling of internal staff in order for these teams to be ready for the future of work;
Exemplary role in leadership and agile mind set;
Attracts top (digital) talent;
Creates a culture of excellence and continuous learning;
Administrative employer tasks; e.g. sickness, health, case management, Risk Awareness and CAFÉ;
Ensure adherence to coding standards and policies, development methodology standards, documentation standards, and any other standards as they may be set going forward;
Ensure adherence to security policies or Life Cycle Management standards;
Take responsibility for availability and continuity plan;
Shape the IT roadmap/ vision for the tribe together with the business and senior management;
Guard the consistency of the IT landscape with other IT Leads and architects;
Assure execution and drive continuous improvement;
Drive an engineering culture;
Address IT impediments of the squads;
Shares knowledge and innovation across the chapter;
Have responsibility for IT budget and actuals of the squads;
Manage internal suppliers and (IT-)vendors, including SaaS vendors.
Academic working and intellectual level in the field of Computer Sciences or Business Administration;
At least 10 years of experience in the ICT sector;
Experienced in team building and management of teams of this size (30+ FTEs), including HR responsibility;
Affinity with business processes and objective;.
Good command of English (business level);
Knowledge of and experience with Scrum, Lean, LeSS and DevOps;
Knowledge of and experience with development, testing, deployment and monitoring methods;
Experience with continuity management and COT/CMT procedures;
Experience in supplier management;
Experience with different delivery models from local to nearshore and offshore.
Judgement & Decisionmaking (Practitioner)
Complex problem solving (Practitioner)
Collaborating with others (Practitioner)
Passion for IT
Impact and Persuasiveness
Good verbal and written communication (English)
Organizing and monitoring
Good presentation skills
Growing a better world together
You'll already be aware that Rabobank is a financial services provider for 7.1 million customers in 40 countries. But did you know that we aim to contribute to real change with our 'Growing a better world together' mission? We do so in countless ways, such as:
Together with the world Wildlife Fund, we’re helping to create a harmonious balance between nature and the agricultural sector in Brazil;
We make sizeable annual investments in the voluntary sector in the Netherlands. This allows us to support about 1,250 sport and cultural organisations that are a second home to many people.
Do you want to become the ideal version of yourself within an engineering culture? We would love to help you achieve this by focusing firmly on your growth, development, and investing in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional. In addition, with us (on the basis of a 40 hour working week), you can also expect:
a gross monthly salary is scaled in function group 11;
a thirteenth month and holiday pay;
an Employee Benefit Budget (10% of your monthly salary); you decide how to spend this budget. This may include purchasing extra leave days, making extra pension contributions or even receiving extra cash on a monthly basis;
a personal budget that you can spend on activities related to your personal development and career.
100 % reimbursement of commuting costs if you travel by public transport! Do you still prefer to travel by car or motorbike? Then choose a commuting allowance;
a pension scheme, to which your contribution is only 5%.
Good to know:
Applications are open until 28 February. Apply via the button “Apply now”. Responses will be handled in accordance with our vacancy management policy.