As part of the Navigation Directorate of ESTEC, you will have the following responsibilities:
Interface projects and programmes users of the Navigation Directorate (NAV) for all aspects of IT applications, in particular Requirements Engineering tools, foremost DOORS, and supports the management of all IT assets operated by the directorate;
Oversee the status of all directorate specific IT assets, interface the corporate IT functions to maintain compliancy and up-to-date license;
Track of the user requirements and business cases, support service reviews and IT management meetings;
Provide expert level support for NAV’s requirements engineering systems, in particular DOORS;
Manage the ESA cloud service on which NAV’s DOORS is operated;
Analyse security and compliancy aspects for access to the DOORS system from inside and outside ESA firewalls for authorized external users.
Skills & Experience
You will have the following qualifications and relevant experience:
University degree (Master) or extensive qualification with substantial coverage of hardware, software, general IT processes and IT standards;
Excellent knowledge in IT application management, information management and customer management;
Understanding of modern IT system and service definition, implementation and maintenance process;
Knowledge of Product Engineering and Configuration Lifecycle Management (PLM) and applicable ISO standards are an asset;
Education in ITIL or equivalent IT service management foundation is an asset,
Fluency in English is mandatory; knowledge of another European language is an advantage.
Candidates shall confirm to be eligible and willing to apply to a Personal Security Clearance
This job is located in Noordwijk.
If you think you have what it takes for this job, please send your CV together with a letter of motivation (both in English and in Word) to Ms Agnieszka Iwanczuk, by clicking on the button “Apply for this job” quoting job NL-HP-4498 before 19-Apr-21.