Job Properties
  • Job Type
    Full-time Position
  • Background
    Finance and Economics
    Management & Business Others
    Marketing and PR
  • Languages
  • Experience Required
    1 - 2 Years
  • Degree Required
    • Province
      924 reviews
    • Date Posted
      March 04,2021
    • VISA
    • IMG_6430
    • Career Consultation
    • CV CHECK
    • internship package

    Internal Sales Specialist

    Job Purpose:

    Internal sales specialised within a sub BU allocated to accounts where possible, deep knowledge of portfolio, process and vendor pricing, manages all quotes and closes orders; incentivized based on part of the portfolio


    • Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge

    • Generate new business opportunities by planning outbound calls to customers

    • Achieve monthly/quarterly Revenue and Margin targets

    • Proactively develop relationships with key internal and external contacts

    • Engages in active inside selling and manage customer backorder along specialist knowledge and engages in “intelligent project fishing”

    • In AS either manages project end-to-end or hands over to pre sales for technical requirements

    • Provide, sell and negotiate product information, pricing, special offers and promotions

    • Ensure Tech Data maintains service levels agreements with customers

    • Attainment of Key Performance Indicators (KPI’s) such as customer engagement

    • Sell the benefits of using Tech Data and the Company value proposition

    • Develops partner relationship (incl. account planning, cross-selling etc.)

    • Identifies project opportunities and engages with BDMs if specific product/ vendor knowledge is required

    • Drives sales of specific products/ vendors if specific knowledge is required

    • Provides accurate and timely quotations (SMB Managed (AS), SP/ E-Var/ SI segment, Specialists (IBM), entire AS BUs)

    • Generate and own a pipeline of deals in Tech Data’s CRM system, which is regularly reviewed and updated and ensure active closure of opportunities

    • Manage customer backorder expectations and reporting

    • Ensure CRM system is well maintained and provides correct customer informatio n

    Knowledge Skills and Experience

    • Numerate with good attention to detail

    • Excellent telephone manner

    • Priority management and planning skills

    • Strive to achieve set targets

    • Understands Sales Process

    • Effective Communication Skills

    • Good relationship building

    • Working knowledge of Microsoft Word, Excel, Outlook

    • Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM

    • A knowledge of product set would be desirable but not essential

    • IT industry knowledge would be desirable but not essential

    Cultural Competency Requirements:

    • Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.

    Join our team to connect the world with the power of technology!

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