Bachelor's degree/equivalent in business or data science.
About FedEx Customer Solutions Who we are?
Customer Solutions department provides support to Sales in understanding what customer needs and propose the best solutions portfolio that meet the customer requirements. The departments consists of four teams: Bid Management (BMT), Solution Design & Implementation (SDI), Customer Analytics and Planning (CAP) and Field Implementation Team (FIT). Together, we contribute to the customer value propositions.
Our Mission is to deliver a global consistent sales experience through best-in-class sales support.
What do we do?
The intern position will be assigned to the Customer Analytics & Planning (CAP).
The team provides Sales insights into the current and future customer business profile with cutting-edge analytical tools and support, reducing corruptive selling time and achieve revenue targets, through a suite of standardized and self-service reports.
Support Sales on customer Analysis
Planning and execution of Volume Surge events
Propose Business Modelling support
Propose supply chain optimization tools
Full-time internship opportunity from September 2021 to February 2022. This position can be located in the Hoofddorp, Netherland (NL) area
Under close supervision, the successful candidate will assist with the planning and execution of Sales initiatives. Responsibilities include:
1. Performing analytical tasks based on large data set from various source
2. Project management on key activities
3. Research and report development
4. Documenting processes/procedures; analyze effectiveness and make recommendations on process improvement.
Preferred skill sets include:
Strong computer literacy: Microsoft Office - Word, PowerPoint and Excel(Advanced Level)
Proficient in SQL or knowledge in programming will be an advantage
Good communication skills
Attention to details
Thrives in an individual contributor role that offers autonomy
Ability to utilize logic-based problem solving for impactful recommendations
Demonstrate keen situational awareness within a teamed environment
Keen self-starter that has ability to confidently develop new insights that drive operations strategy and revenue growth in an ambitious environment.
Skilled in the development and presentation of insights and recommendations utilizing clean and concise communication
Must have a high degree of self-motivation with an internal desire to exceed expectations
Good time management
Being a quick learner
Microsoft/ Office PC Skills; Numerical SkillsPlanning & Organizing Skills; Team Working Skills; Written & Verbal Communication Skills;
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.