Finance and Economics Human Resources IT Management & Business Others Marketing and PR
Interim Learning O&ES Operations Specialist
The role of an Interim Learning O&ES Operations Specialist will support the O&ES function to deliver a world-class learning experience for our colleagues. Reporting into the O&ES Operation Manager, you’ll be at the core of the operational function, responsible for efficient scheduling, planning, administrative support, reporting, tracking and event management of learning initiatives/interventions and events.
Please note that this is a temporary assignment for 6 months and we can only consider candidates based in The Netherlands
To organise and communicate at a global level, learning driven from within the O&ES calendar, including scheduling, set up of virtual or physical classrooms, managing attendance and distributing pre-/post-course material and evaluation capture links.
To become an expert in the workings of the Learning Management System and actively manage the relationship with the vendor to provide feedback, updates and support in the release of new features.
To work closely with global stakeholders such as OES BPs, HRA and Regional Learning Professionals and delivery experts to ensure that learning delivery is aligned with their calendars, timezones and capabilities.
Report on all aspects of the O&ES function, using the data to provide business updates, reports and visual dashboards for stakeholders all the way up to Senior Management level.
To oversee the organisation of O&ES events; from sourcing venues/setting up virtual classrooms to preparing on the day, managing attendance, collating learning materials and presentations and providing support to the facilitator(s)
To provide research and insights of current and leading edge operational methods and innovations to ensure the product used and wider solutions developed maintain relevance and impact, with sufficient benchmarking to external market data points to ensure best practice.
To work closely with the Global On-boarding team to ensure the coordination of the on-boarding process for new starters to the business is effective and as seamless as possible for our new starters.
To continually develop own knowledge and skills, keep abreast of market developments and benchmark activities externally to ensure best practice
Skills: self organised, ability to work independently, attention to detail, stakeholder management & communication
2+ years in depth Learning Management System knowledge
Show interest in and knowledge of general learning and development theories/ frameworks and technologies combined with the ability to deliver pragmatic and impactful solutions.
Preferred hands on experience in a fast paced commercial, international environment where business requirements are frequently driven by change. Show understanding of key business drivers and strong business acumen.
Demonstrable experience of dealing with and prioritising complex business requirements with clarity and reasoning.
Excellent analytical skills; attention to detail, interpretation of data and advise key stakeholders on solution areas.