Creative and Design IT Management & Business Others Marketing and PR Media
3 - 5 Years
Professional Job Netherlands, Delft Customer Success Netherlands
Do you get energized by, and actively contribute to, innovating, improving and trying new things? At Exact, you can think and act proactively and see your good ideas come true. Where is your career heading? That’s up to you. The career opportunities are unprecedented. 1,850 enterprising colleagues have already paved the way. Are you on board?
This = the job you are looking for
As instructional designer you’re responsible for making learning and self-service materials for our customers, partners, and colleagues. You will teach users to understand the benefits and usage of the software and explain how to work with it. You will create materials such as training tracks, e-learnings, demo’s, videos, infographics, documents and more. We will challenge you to apply your skills to a variety of formats. You decide what format suits each learning challenge best. We use the scrum-methodology to manage our work. English is our source language, but we also deliver in Dutch, Flemish and Walloon.
And that's not all. We can rely on you as an Instructional designer to:
Collaborate with various stakeholders, such as subject matter experts.
Apply a continuous learning loop to keep improving: build, measure, learn!
Be an excellent team player and energy booster when needed.
This = your team
You will join our Product learning & Enablement team within the Customer Success department, dedicated to teaching and explaining our multiple software solutions. We are known for our customer centricity, creative ideas and smooth cooperation. Asking for help if necessary and offering help if possible is part of their DNA. You will work closely together with other designers, writers, translators, out product owner and scrum master.
This = what your future colleague says “Our team is super fun! We work hard, but definitely love to have fun too. Besides creating technical document, online trainings and infographics, we also have craft dates, coffeebreaks and game nights” – Gina Ketelaars, Instructional designer.
This = what you bring
With us, you can be yourself, and we would love to discover what sets you apart. For the position of Instructional Designer, it’s helpful if you have experience with, or a passion for, writing. And preferably fluent in Dutch and English. What’s more, you bring:
Over 3 years of experience as Instructional or Training designer;
Experience in transferring knowledge;
Enthusiasm for working with learning goals and create digital learning materials that meet those goals;
Capacity to work both independently and in a team to reach team goals;
An open mindset, result driven mentality and you always put the customer first!
You are available for a minimum of 32-40 hours per week.
This = why you shouldn't wait
If it feels good, don't hesitate. So let us know before May 1st 2021 why you are exactly the right Instructional Designer. If you have any questions about the position and/or the application procedure, recruiter Robin Pichler will be happy to answer them via firstname.lastname@example.org, by phone on 06-49913363.
This = our application procedure
You will have an interview with the manager and a colleague.
An assessment can be part of the selection procedure.
The selection procedure takes about four weeks.
This = what you get
At Exact, we work hard. And there is something in return. The balance between work and relaxation is very important to us. So once everything gets back to normal, you can work up a sweat in our own gym or take a break at the coffee bar. Empty your head and then tackle your daily tasks with renewed energy. And, of course, that's not all. As an Instructional Designer, based on 40 hours per week, you can also count on:
a competitive salary base, depending on your level of education and work experience.
a holiday allowance of 8%.
a thirteenth-month bonus.
27 vacation days.
an innovative and international work environment at our headquarters in Delft with motivated colleagues.
This = Exact
Founded in 1984 and now operating in more than 100 countries, we are a leader in the global business and financial software market. What makes us stand out? We combine the energy of a start-up with the advantages of a multinational. Our aim is to create the best business software with the most innovative software solutions. Over 550,000 entrepreneurs and accountants trust our software and use it on a daily basis.