Job Properties
  • Job Type
    Full-time Position
  • Category
    Education & Instruction
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      August 27,2021
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation
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    Instructional Designer

    About Us

    With electric vehicles (EVs) expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint is at the center of this revolution, powering one of the world's leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

    Since our founding in 2007, ChargePoint has focused solely on EV charging and established a business model that's been validated by more than a decade in business and thousands of customers. As now a public company, we remain focused on broadening our market leadership and building on years of innovation. ChargePoint offers a once-in-a-lifetime chance to build our all-electric future and dominate a trillion-dollar market.

    Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

    Discover what it's like to help build the fueling network of the future - check out our Engineering Blog.

    Reports To

    Director, Technical Content Development and Localization

    What You Will Be Doing

    The Instructional Designer will be responsible for development of our technical training content and learning paths. This role will work closely with internal customer teams (Engineering, Manufacturing, Compliance, Support, and others) to ensure accurate, timely technical training is available for all ChargePoint hardware and software products. You will collaborate with technical writers and illustrators to develop interactive training experiences for installers and other technical audiences. To be successful at ChargePoint this person must be highly motivated, self-directed, and comfortable working in a fast-paced environment.

    What You Will Bring to ChargePoint

    • Develop and maintain training content in the learning management system (LMS)
    • Create and maintain interactive learning activities, course content and instructional videos to install, use and service ChargePoint products (hardware and software)
    • Able to learn complex technical products quickly and produce technical training with the assistance of subject matter experts
    • Actively gather information from and collaborate with engineers, QA engineers, and product managers to identify and capture learning content
    • Develops scalable solutions to ensure all training programs are consistent and ready for a global audience
    • Design, develop and conduct assessments and evaluations
    • Project manage all phases of a learning project – analysis, design, development, implementation and evaluation
    • Collaborate with other teams to ensure consistency and clarity across all training and documentation
    • Work on multiple projects concurrently while meeting tight deadline


    • Minimum of 2-4 years in the design and development of instructional material in a complex product environment (Hardware AND Software)
    • Experience working within a LMS is required, with LearnUpon and Docebo solutions a plus
    • Strong knowledge of adult learning theory and its application to learning solutions
    • Able to write behavioural objectives, tests, and course materials using instructional design theories
    • Demonstrated ability to distill technical information from subject matter experts and translate it into training relevant to target audience
    • Bachelor's degree preferred
      • Curriculum Development or Instructional Design/Technology
      • Education degree acceptable
    • Proficient in Articulate Storyline 360 or other course authoring tools
    • Experience with developing localized courses and content in the specific language/region of the target audience.
    • Experience with raster and vector-based image editing with Adobe Creative Suite (Photoshop, Illustrator)
    • Experience with HTML and CSS document authoring within source control management systems (like git)
    • Knowledge of Jira, Confluence, or similar project management tools is a plus


    Amsterdam, Holland

    We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

    If there is a match between your experiences/skills and the Company needs, we will contact you directly.

    ChargePoint is an equal opportunity employer.
    Applicants only - Recruiting agencies do not contact.


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