Ergotron, Inc. is a global company focused on designing and manufacturing kinetic work environments so people can thrive as they work, learn and care for others. The way we interact with technology, collaborate with others and pursue our individual potential is changing. Ergotron supports this evolution with innovative solutions that eliminate constraint through movement in healthcare, education and general office environments. The company has a 39-year history of innovation with more than 200 patents and a growing portfolio of award-winning brands, Ergotron is headquartered in Saint Paul, Minnesota, with a global sales and marketing presence in North America, Europe and Asia Pacific. All products are designed in the United States and manufactured in Ergotron’s factory in China. To further grow and support our business in the UK we are currently looking for an:
Inside Sales Development Representative - Netherlands based (Amersfoort)
Ergotron offers a challenging position in an international organization with growth ambitions. A company with top quality products, contributing to a productive and healthy workplace. Ergotron is a company with high ethical standards and passionate, supportive colleagues. A company that stimulates personal development where you will find the flexibility and healthy work-life balance you crave. We offer competitive compensation and benefits in a supportive business environment that is built around a promise: To move you – physically, emotionally and intellectually.
This position will create and manage a sales pipeline from opportunity creation to revenue recognition for quota attainment. Primary opportunity sources include opportunities established via business development representatives, existing “unmanaged” reseller community and self-generated opportunities to exceed sales quota expectations. This position will perform targeted outbound phone service sales activities to existing customers to upsell product and service opportunities on existing products, as well as perform outbound call campaigns to bring in new customers and reseller partners for revenue generation. Creation and management of opportunities through a sales pipeline process expected. This position will be heavily involved in creating a Salesforce.com environment conducive for opportunity communication, follow-up and accountability for new and existing sales activities. This position will be aligned with a designated field territory or vertical and will collaborate with the aligned field sales team members to close revenue opportunities for both products and services. This position works in partnership with the inside sales team, sales in the field and marketing team.
Manage targeted outbound phone sales campaigns to existing customers (via Ergotron’s contact management system); demonstrated results tied to defined metrics, actions documented in Salesforce.
Build strong productive relationships with targeted list of acquisition/development/retention accounts and “unmanaged” reseller partners.
Establish new sales opportunities by utilizing existing CRM systems and by conducting lead creation and opportunity management.
Maintain a high level of awareness of activities in your territory –including knowledge of major Industries and Corporations, Government Organizations & Resellers and Integrators.
Develop base-line knowledge of all competitors and their product offerings.
Consult with established end user accounts on product and/or service sku’s for additional purchases.
Build strong productive peer to peer relationships with managed reseller partners sales teams.
Collaborate on designated sales opportunities with the field sales organization; follow up on leads/opportunities to ensure action and movement to opportunity closure.
Correspond via written and verbal mechanisms to drive sales revenue through individual and shared opportunity pipelines.
Plant qualified seed unit orders and manage follow-up communication to drive opportunity stages to revenue attainment.
Actively manage prospect and customer opportunities through defined sales stages to conclusion of revenue generated purchase.
Participate in new product/service opportunity calls; new product launch discussions, and quarterly business reviews with the established customer accounts.
Travel to customer site with field sales if needed to provide additional support.
Support management of prospect/customer communications through use of Salesforce CRM, InContact and other systems.
Participate in other projects as assigned by the Global Services leadership team.
Responsible for timely and accurate updating of all required systems and programs necessary for sales operations including Salesforce and others as appropriate to ensure customer data is well maintained and documented.
Minimum 3-5 years of inside sales or telemarketing experience in an outbound sales environment.
Ideal candidate will have demonstrated ability to achieve incremental revenue generation.
The ideal candidate must be an aggressive new business developer with excellent telephone and communication skills.
Demonstrate an ability to solve problems creatively,and have an aptitude for understanding new technologies and changes in our industry.
Must have a proven track record of meeting or exceeding established goals and quotas, and be proficient in solution selling.
Must have the ability to work both independently and as a member of a territory team.
Ability to build and maintain relationships in a multi-tiered channel sales environment.
Ability to learn and exhibit knowledge of technical, B2B product lines.
Ability to work independently; manage own schedule.
Excellent verbal and written communication skills in English. An additional language skill like German and/or French is advantageous.
Travel expected as necessary to customer sites.
Proficient in Microsoft Office (including Excel, PowerPoint and Outlook), Oracle, Salesforce and company owned websites.
If you want to make a difference and join an exciting company with growth ambitions and an international team then we would like to hear from you!