Job Properties
  • Job Type
    Full-time Position
  • Category
    Software & Information Technology
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Almere
    • Date Posted
      August 06,2021
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK
    • CV CHECK

    Infrastructure Service Owner Datacenter On premise Infra

    Bedrijfsomschrijving


    Athlon is one of the leading providers of vehicle leasing and fleet management in Europe, managing more than 395,000 vehicles. Athlon has developed innovative, sustainable and cost-efficient business mobility solutions for more than 100 years. The company enables people to move hassle-free through integrated and sustainable fleet & mobility solutions. Athlon constantly pushes boundaries to clear the way for the customers to enjoy mobile life.


    Headquartered in The Netherlands, the company is active in over 20 countries in Europe as well as North America, directly, or via partners. Athlon is part of Daimler AG and is operated by Daimler Financial Services.


    Functieomschrijving


    Team International Infrastructure

    Within the Athlon International IT organization, the team International Infrastructure focusses on delivering classical and cloud infrastructure services to the (internal) customer. The (internal) customer can be one of the Athlon IT application teams or the Athlon business. The services delivered consist of (amongst others):

    • Workplace services
    • IAAS services
    • Collaboration services
    • Middleware services like Databases, workload automation, file transfer


    The team International Infrastructure delivers the larger part of the services via Daimler IT. In that case, the International Infrastructure team keeps governance over the delivered services, clarifies the Athlon specifics and has a helicopter view on the infrastructure landscape.

    Several services are delivered by the team International Infrastructure itself. This is the case when the service can or will not be delivered by Daimler IT or in cases where the infrastructure is delivered on a cloud platform.

    The Athlon IT landscape is highly hybrid, with part of the applications running in a classical datacenter situation and part of the applications running on cloud platforms. The goal of Athlon IT is to move towards cloud infrastructure where this offers benefits to the organization.

    The operational model of the infrastructure team is “demand”  “deploy”  “operate”.

    The role of Infrastructure Service Owner is an important role within the International Infrastructure team. Due to several running projects there is a need for an extra Service Owner within the team. This extra Service Owner will mainly work as backfill to the existing Service Owner


    Infrastructure Service Owner (medior/senior)

    The Service Owner is responsible for the complete lifecycle and governance of all related services for Athlon International, including Contract management, service management, cost overview and budgeting on the classical datacenter infrastructure. The technical life cycle and roadmap are defined by the infrastructure architect and enterprise application architects, input will also come from Daimler ITT or other service providers.

    The Service Owner role is not the technical expert role. The focus is on definition, managing of the processes of the services that this team delivers on datacenter services for the Athlon application teams. Still knowledge of, and an interest in, what you are talking about is needed.

    Changes, services and projects on the service scope are defined, managed and aligned with Daimler and other service providers.


    Maintaining good relations with clients (Athlon application teams in other countries, Daimler in Stuttgart and internal departments in The Netherlands) is important in this role. Getting the countries and Daimler aligned is a challenge which the Service Owner will take on.

    Tasks:

    • Consult & collaborate with our customers, being application developers or country IT management.
    • Consult & collaborate with our service providers, in particular with Daimler IT.
    • Coordinating the data services and hosting team on services, changes, projects.
    • Represents Athlon in various meetings regarding these solutions
    • Ensures service fulfillment within the defined SLAs
    • Responsible for plan, build and run of the services concerned in collaboration with Daimler IT and local Athlon IT
    • Create and manage occasional reporting to support your work
    • Have an understanding of IT Controls for financial organizations
    • Communicate the related standards, tools and processes
    • Further development / Lifecycle mgmt. of the related services


    Scope:

    • Classical hosting (non-cloud currently)
    • Databases
    • Workload automation
    • Managed File Transfer


    Functie-eisen


    Required skills:

    • Broad conceptual knowledge in IT on the area’s mentioned (datacenter, hosting, databases, workload automation and managed file transfer)
    • Experience in service delivery management
    • Knowledge of service management tooling such as Jira, Remedy force or Service Now
    • Experience with processes and services for infra hosting and database services and middleware
    • Driven
    • Being able to delegate work
    • Agile aware, able to use KanBan principles
    • Fluent in English
    • Basic fluency in German may come in handy


    You will report to the team lead of International infrastructure datacenter services

    Since the organization is in transformation, you will work with the (internal) customers in both classical and agile governance. This transformation offers chances to have influence on the way of working and the maturing of the infrastructure team.


    Arbeidsvoorwaarden

    • The assignment is until the end of the year and will be prolonged with periods of 3 months.
    • 32-40 hours a week
    • Due to corona, you will be working remote from home.
    • Start date asap
     
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