Job Properties
  • Job Type
    Full-time Position
  • Background
    Human Resources
    Management & Business Others
  • Languages
    English German Spanish
  • Experience Required
    1 - 2 Years
  • Degree Required
    Bachelor
    • Province
      262 reviews
    • Date Posted
      May 11,2021
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    • 周年特惠 IP

    HR Assistant - International company

    About Our Client

    One of the largest international companies in the travel industry.

    Job Description

    Main responsibilities and tasks within assigned region(s) or country (countries): Operational activities and communication
    • Respond to written and verbal inquiries from a variety of internal and external sources, such as AskHR for the purpose of resolving problems, providing information and/or referring to appropriate COE or person and/or identifying the relevant issues and recommending or implementing a remediation plan
    • Administer a wide variety of personnel policies and processes -including all document management
    • Complete people processing procedures such as contract/offer management, absences (tracking, reporting, and validating, employee data changes
    • Ensure the processes, procedures and documents are up-to-date and aligned with current local employment law and legislation
    • Maintain and administer the company's global HR system and tools
    • Document all internal queries according to standard operating procedures
    • Maintain records and employee files
    Coordinate actions, such as ensuring valid work permit documents and ensuring correct contract and document management regarding personnel changes this role is the front line communication point for the employee questions and therefore has a direct impact on employee satisfaction and a positive experience.

    People Operations Specialist
    HR Support

    The Successful Applicant

    Experience & Education
    • Bachelor's degree from an accredited educational institution preferably in Human Resources or Business Administration
    • Minimum two years of experience in a similar capacity including data processing within a customer-facing environment, human resources experience is preferred.
    Skillset
    • Fluent in English (other languages like Spanish or German are a big plus)
    • Working knowledge of People database systems, preferably Workday
    • Excellent English written and spoken skills
    • Computer skills (SAP, Workday, MS Office, Google Suite)
    • Basic knowledge of local labour law preferred
    • Good communication skills
    • Accuracy and eye for detail
    Competencies
    • Customer focus
    • Communication
    • Focus on results
    • Adaptability
    • Multi-tasking
    • Analytic eye - seeing bigger picture
    • Stress tolerance
    • Problem-solving
    Data and analytics Prepare and coordinate the actions around Payroll change reports and audits according to pre-agreed timeline Communication
    • Explain regulations, policies, or procedures to employees and managers
    • Respond to written and verbal inquiries from a variety of internal and external sources for the purpose of resolving problems, providing information and/or referring to appropriate personnel and/or identifying the relevant issues and recommending or implementing a remediation plan
    • Partner with relevant stakeholders on the Provide feedback and input to Business Partners on the continued updating of the employee handbook and HR content and HR systems
    • Organise and support coordination of regional / country People company events such as health fairs /or Ask.HR days
    • Other
    • Troubleshoot by using various systems and by speaking to various stakeholders in the company to ensure the employee's needs are met and that processes are optimised
    • Continuously look for options to implement and drive process improvement and optimisation within their account
    • Support on boarding new People Operations Specialist and the on boarding of direct stakeholders regarding the People Operations processes
    • Liaise and partner with with country specific stakeholders such as Advisory, Payroll, Recruitment, and other internal support functions and external vendors
    • Support various People initiatives, including project implementations and new procedures, including implementation and communication
    • Responsible for data quality and regular audits ensuring integrity of that data
    Deliverables:
    • Internal administration process is in compliance with global and region specific law
    • New hires are administered within the defined Service Level Agreement
    • All changes have been executed in time for the payroll deadline
    • Tickets are answered within the SLA
    • Conduct work in a way that meets the defined targets for employee satisfaction
    • Mandatory (compliance) training has been successfully completed on time
    • Supporting COEs in business cycles, process optimisation, collaboration, and providing input

    What's on Offer

    • Working for an international company
    • Great work environment and great colleagues
    • Opportunity to grow
    • Dynamic environment
    • Good salary and additional benefits
     
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