Hotel Receptionist Supervisor - Courtyard by Marriott Amsterdam Arena Atlas
At the Courtyard by Marriott Amsterdam Arena Atlas our fun, energetic and passionate associates help our guests “Make Room For A Little Fun".
Our lobby is flooded with natural light, and the impressive wooden staircase in the middle makes it a prime place to meet and greet.
The rooms are designed with comfort and convenience in mind, making them utterly suitable for the modern traveler.
Unwind, relax, or catch up on business while using our complimentary Wi-Fi.
Amsterdam-Zuidoost is the heart of the business district in the capital of the Netherlands, just a short distance away from the vibrant center of Amsterdam.
The hotel has convenient access to the Ziggo Dome, Johan Cruijff ArenA, AFAS Live, RAI convention centre and Schiphol Airport.
Are we looking for YOU?!
As a Front Office Supervisor at Courtyard by Marriott Amsterdam Arena Atlas you are responsible for ensuring that consistent high quality customer service is delivered. You will provide guidance and leadership for the Front Office staff. You will motivate and support our Front Office Team and ensure our guests' satisfaction and you will provide a personal and friendly service to our guests. The front desk is open 24/7 and you will be working in shifts AM, PM and if necessary night.
We are looking for a person who wants to be apart of developing our hotel. As a Front Office Supervisor you are responsible for the entire Front Office department and you report to the Front Office Manager.
You will be a member of a great team where everyone is just as important as the other!
You are a natural leader and host
You are flexible and positive
You have a experience from working in a frond desk before
You have excellent communication and guest service skills
You have an eye for details and only the best is good enough
You have an inspiring energy and always with a smile on your face
You have minimum 1 year of supervising position
You speak and write fluently English, Dutch and preferably a third language
You are good with technology and you´ve been working with Opera before
You will be responsible for the arrival and departure of our guests and the completion of all supervisor shift checklists.
You will be responding to every guest’s requests including concierge requests.
You need to provide a personal and friendly service to our guests.
You are service minded and your focus is on the guest experience.
You are a team player
Training and development opportunities
Special room rates at Marriott hotels worldwide for you, your family and your friends with the Marriott Explore Rate Program
Hotel Co 51 is a growing hotel management company based in Amsterdam and is part of the Vastint Group, who is the owner of the hotels that are operated by us. Currently we are operating more than 30 hotels under a franchise agreement with Marriott International Inc., mainly Moxy Hotels, Courtyard by Marriott and Residence Inn by Marriott. More to come in the next years.
Marriott International, Inc. is offering the most powerful portfolio in the industry, our 30 brands and 7,000+ properties across 131 countries and territories give people more ways to connect, experience and expand their world. Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company’s culture and in everything we do today. The company is headquartered outside of Washington, D.C. in Bethesda, Maryland.