For Rabobank Utrecht we are looking for a Head of IT | Contuinity & Security Services
About Rabobank. Rabobank is a cooperative bank with over 8,5 million customers. Through large and small initiatives, the bank aims to make the world a little bit better. They support local enterprises and larger non-profit organisations and thus contribute to the welfare and prosperity of the community
Growing a better world together The biggest contemporary challenge we face is to become more sustainable: in how we live, work, and produce food. Therefore, our focus as meaningful cooperative is on three global transitions: the food transition, climate & energy transition and the transition to a more inclusive society. Our ambition is to be the most customer-oriented bank in the Netherlands and the leading Food & Agri bank worldwide, 100% digital, innovative and delivering top customer advice. In addition to the strong focus on customers, we will strengthen our balance sheet so we can face the future as a rock-solid sound bank. This is how we will bring about a fundamental improvement in performance that is necessary to ensure fulfilment of our ambition. We work within one Rabobank culture, with inspired and empowered employees. IT Infrastructure will drive the 100% digital and innovative ambitions of the bank, whilst at the same time delivering rock-solid continuous and secure services at competitive pricing.
“The pace of change has never been this fast, yet it will never be this slow again” (Justin Trudeau).
IT will deliver speed of delivery, security and innovation to our (Rabobank) customers. How? We will decommission our legacy applications/infrastructure and increasingly leverage public cloud services. In order to use the innovation and speed of public cloud to the fullest, we want to be as high as possible in the IT stack (SAAS over PAAS over IAAS) and operate fully Software Defined. As the Finance industry is one of the heaviest regulated industries in the world and Rabobank is a global company acting in more than 40 countries, we must and also want to comply to all international regulations. Security is in the DNA of Rabobank and her employees; we must prevent our customers losing trust in Rabobank. Trust is the cornerstone of every bank. We will remain an attractive target for hackers because we hold money and commercial/privacy data of our customers. The security measures we take are of high quality to ensure continued customer trust. They therefore have the highest priority.
IT-Infrastructure has in the global context 6 departments of which CSS is one of the larger ones. Below you will find a description of the teams within CSS.
Contuinity & Security Services
Cyber Defence Centre (CDC) –CDC’s mission is to enable and stimulate the IT teams within Rabobank to be Always On by preventing, detecting and responding to threats and vulnerabilities. CDC’s vision strives to have full insight in Rabobank’s attack surface and takes a risk-based approach in increasing the cyber resilience of Rabobank’s global IT landscape.
IT Services & Automation – IT Services and Automation provides an agile Service Management framework and orchestrates multiple separate automation activities, directly contributing to continuity of Rabobank key IT-services.
Monitoring Services (MONS) – MONS provides 24/7 monitoring services from a professional Control Room. Using various types of monitoring, we combine application and infrastructuremonitoring into one integrated end-to-end view on business processes.
Cross Channel Service Desk Europe (CCSD EU) – CCS EU enables colleagues te work undistubedly by using data to prevent IT related issues and by helping colleagues to minimize the impact of IT related issues. We provide the best channel for every question: digital were possible, human where it counts.
The ITI lead CCS: Facilitating and Supporting teams of IT CSS to grow further into high-performing teams. The ITI Lead Contuinity & Security Services also drives the strategic themes and supports our mission #GABWT. The lead is also representing the IT CSS team in the global management team of ITI and is also as member contributing to the management (RUN) and transition (CHANGE) of the whole of IT.
Yearly budget: 20 - 25 Mio
SLA responsibility: complex systems, high impact
FTE: Direct & indirect including CCS: 200-250
Complex stakeholder field
Multiple compliancy themes: SOX, GDPR
High availability & security requirements: managing the proces of continuity and being responsible for the operations of the CDC.
Goals of this position: The IT lead CCS assures timely and qualitative execution: The IT lead CCS has the responsibility for effective resource management within the specific areas; both strategically planning and ensuring execution The ITI lead CCS is responsible for key HR processes regarding people and talent management
Knowledge, experience and competencies;
Experience in Agile and High Performing Team coaching
Good command of English (business level)
Knowledge of and experience with IT and security
Knowledge of and experience with IT management processes and risk management methodologies
Experience in developing and managing teams of this size
Judgement & Decision making
Complex problem solving
Strongly motivated to present own initiative (self-starting)
Inspiring others, in order to achieve a high-performance culture
Challenger mindset and passion to challenge others
Additional information: - All submitted candidates must be in possession of a valid Passport or ID card, which must be taken along to the interview and at the start of the assignment; - Due to COVID-19, this client is following the guidelines of the government and RIVM including remote working (at home); - Pre-employment screening: If the candidate is selected to start, a pre-employment screening will be executed.
Voor deze aanvraag gelden specifieke inwerkvoorwaarden en BYOD (Bring Your Own Device). Indien u niet bekend bent met deze voorwaarden, vragen wij u, alvorens aan te bieden op deze aanvraag, informatie in te winnen bij ons.
Projectduur Start: zsm
Eind: 30 september 2022
ZZP: Nee, Inzet gebeurt via tijdelijk dienstverband voor de duur van de opdracht.
Uw Reactie: Als u aan bovenstaande eisen voldoet* dan ontvangen wij van u graag zo spoedig mogelijk:
· Een chronologisch CV (.word)
· Motivatie gericht op dit project (maximaal 2000 tekens)
· Uw uurtarief (inclusief reis- en verblijfkosten en ex BTW)
· Uw mogelijke startdatum en eventuele vakantieplannen
* Wij merken vaak dat deskundigen aan nagenoeg alle eisen voldoen, maar net dat ene certificaat missen. Als voorbeeld: u werkt al jaren volgens de Agile of Scrum methodiek of volgens Prince, maar U hebt nooit het certificaat behaald. In principe zou u dan niet in aanmerking komen. Wij hebben voor u de oplossing: onze opleidingsdivisie kan er voor zorgen dat u in zeer korte tijd over dit certificaat beschikt. Wij kunnen dat – ook individueel – tegen zeer scherpe tarieven COVID-proof aanbieden. Interesse? Reageer dan op de aanvraag en vermeld dat u meer info wil.
Wij verwachten van u exclusiviteit om te voorkomen dat u meerdere malen op dit project bij onze opdrachtgever wordt aangeboden. Mochten wij van uw aanbod geen gebruik maken dan zullen wij u hierover uiteraard zoveel mogelijk nader informeren.In algemene zin geldt dat als binnen twee dagen na de uiterste aanbiedingsdatum geen reactie is gegeven, een beter passend profiel is geselecteerd.
KIJK VOOR DE MEEST RECENTE PROJECTEN EN VACATURES OP: https://bit.ly/vacatures-OKE4U