Job Properties
  • Job Type
    Full-time Position
  • Category
    Tourism, Recreation & Event Management
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Amsterdam
    • Date Posted
      September 05,2021
    • JSS
    • VISA
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    • Career Consultation
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    GUEST SERVICES AMBASSADOR / RECEPTIONIST

    Flexim Group is an internationally operating facility management organization, active in 14 countries. Flexim offers integrated and specialist facility solutions for soft and hard service services or a combination of both. In addition, Flexim offers reception services and property management activities as a single service service. The organization is on the move both internationally and within Belgium. Our pay-off is: Energizing Business. At Flexim Group we all have one goal: to offer the absolute best in facility management. We do this by energetically creating better, more productive work environments that empower businesses. Our dedication and our motivation have made us what we are today. One of the world's most innovative and reliable partners in our field.The employees within Flexim are agile professionals who naturally work together, take responsibility proactively and go for the best result.


    Our client Salesforce is the global leader in customer relationship management (CRM) software. Pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionise the way they sell, service, market and innovate–and become customer companies. The fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s “100 Best Companies to Work For”. More human, less corporate culture is built around doing work that matters, winning as a team and celebrating success Aloha-style. Ready to find your #dreamjob?

    We are looking for a GUEST SERVICES AMBASSADOR / RECEPTIONIST

    The Guest services ambassador / receptionist will provide exceptional customer service to both internal & external customer. You will be the first point of contact and therefore the face of the company, also responsible for hospitality focused administrative tasks like ordering catering, room bookings and other ad hoc requests. Most tasks require social, direct and correct communication with internal clients/colleagues.



    Responsibilities:

    • Guest Welcome Experience
    • Capture eye contact with EVERY guest as soon as they walk through the door
    • Smile and stand to greet EVERY guest who approaches the Reception desk
    • Provide a welcoming, first class home from home feeling
    • Maintain a consistent hosting experience being personable, chatty and helpful.
    • Help guide our guests through the visitor management sign in process
    • Coordinate and order catering, room/event bookings and incidental requests.
    • Participate in company initiatives
    • Take on incidental administrative projects when needed
    • Feeling comfortable using new technology


    Qualifications:

    • Hospitality/Retail experience preferred but not essential.
    • Strong Customer service background in a fast paced environment
    • Intermediate-advanced IT skills.
    • High level of English in word and writing.

    Inter-personal skills:

    • Passionate attitude towards customer service
    • Proactive and positive attitude
    • Team player & problem solver
    • Excellent interpersonal and communication skills
    • Excellent multi-tasking, project management and organisational skills


    Working hours: 40 hours a week.
    Location Amsterdam


    Place

    Nederlands: Noord-Holland , Amsterdam

    Contact

    Yvon van Ginkel

    Function

    HR Manager

    Telephone

    +31621348515

    Published

    02.09.2021

    Entry date

    in overleg

    Contract

    permanent (100%)

     
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