Job Properties
  • Job Type
    Full-time Position
  • Category
    Tourism, Recreation & Event Management
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      October 03,2021
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation
    • CV CHECK

    Guest Relations Employee| FT | nhow Amsterdam RAI

    social hub. design hotel. the place to be.
    nhow Amsterdam RAI is a new social and multicultural hub for globetrotters, business travelers, and Amsterdam locals. The iconic building, facing the various wind directions, symbolises the melting pot the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall building is located in the Zuidas district, right next to the RAI Amsterdam Convention Centre, offering its guests a dynamic headquarter and home base.
    For this iconic social hub, we are looking for a catalyst with an inquisitive personality, who is ready to take part in a dynamic design hotel. Every chain of events starts with you, the catalyst. You create the perfect mix of different elements that crafts an amazing outcome for our guests.
    Main tasks and responsibilities

    • You are the right person to elevate the guests' expectations,
    • You view every guest interaction as an opportunity before, during and after a guest's stay,
    • You are up to date about everything that is happening in and around nhow Amsterdam RAI,
    • You are responsible for online reviews,
    • You are the person people come to for complaints,
    • It is your mission to ensure that nhow Amsterdam RAI is the place to be.

    Knowledge and skills

    • You have a natural drive to get to know our guest and exceed their expectations,
    • You have at least 1 year of international work experience in a similar position,
    • You are organized, spontaneous and have an eye for detail,
    • Hospitality runs through your veins,
    • You love to share your enthusiasm with guests and colleagues,
    • A love for different cultures,
    • Fluent in English.

    What do we offer?

    • In this position you are working for NH Hotel Group, a professional international hotel chain with a dynamic and friendly vibe.
    • We understand that people make the difference, and this is conveyed in our excellent working conditions:
    • NH University: excellent training & (international) development opportunities.
    • Excellent career opportunities: all employees of NH Hotel Group are given priority on internal vacancies worldwide!
    • Unique in the hospitality industry: a year-end bonus for every employee with a minimum of 50% of your monthly salary.
    • Explore the NH Hotel Group brands and enjoy our hotels world-wide with our special employee rate.
    • Invite your friends and family for city trips in all our hotels worldwide and receive 30% discount on our restaurants and bars! They can also book their next city trip with you Friends & Family code.
    • We care for your health and therefore offer discounts on collective health insurance and financial services, a "bike plan", and discount at various gyms!
    • Enjoy specials discounts on a variety of (web) shops and leisure activities on our employee benefits portal.

    Are you looking for a new challenge? Apply n(h)ow!

    Job Type: Full-time

    Work Location: Multiple Locations

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