Job Properties
  • Job Type
    Full-time Position
  • Background
    Management & Business Others
    Marketing and PR
  • Languages
  • Experience Required
    3 - 5 Years
  • Degree Required
    • Province
      177 reviews
    • Date Posted
      March 18,2021
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    • internship package

    Global eCommerce Business Intelligence Specialist

    Company Description

    It’s amazing what can happen over a cup of coffee. At JACOBS DOUWE EGBERTS, we’ve made it our mission to find out . Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that’s felt around the world. JDE is the home to some of the most well-known coffee brands in the world. To date, our coffee and tea portfolio is available in over 100 countries and includes iconic household names such as Jacobs, Tassimo, Moccona, Senseo, L’OR, Douwe Egberts, TiOra, Super, Kenco, Pilao and Gevalia. We’ve built our business on the belief that everyone deserves the coffee they love – no matter who you are, where you live or how you take it.

    At JACOBS DOUWE EGBERTS we are inspired by our belief that it’s amazing what can happen over a cup of coffee. We are driven by the vision that everyone deserves the coffee they love.

    What’s it like to work at JACOBS DOUWE EGBERTS?
    We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JACOBS DOUWE EGBERTS: A coffee for every cup.

    Working with us means you’ll be making an impact in a fast-paced, collaborative environment. We work as a team, celebrating success and supporting one another. Our associates work with a diverse group of like-minded people, in an innovative environment committed to doing the right thing across the world. What you do here will get noticed.

    Job Description

    The Business Intelligence Specialist is part of the Global eCommerce Team.

    Our Global JDE eCommerce team is a combination of young, experienced and engaged digital experts. We are responsible for developing and delivering our Global JDE eCommerce strategy. We work in close collaboration with local business units (markets) and global departments (marketing, finance, market research…) . Working with us means you’ll be making an impact in a fast-paced, collaborative and international environment. We work as a team, celebrate success with and support each other.

    You will work within the eCommerce Center of Excellence (CoE) Team and report to the Global eCommerce Manager. As a BI business partner to the CoE team you will support the team with superior data driven insights to deliver our short and long term business goals and will help us embed a data driven mindset within the entire team.

    Key to this role is having a good understanding of the eCommerce business and landscape for beverages, leveraging the right tools and data available both internally and externally for identifying the growth opportunities and share smart insights and recommendations with CoE Team, markets and leadership team.

    You will have a key role to play in improving the team’s digital maturity and building data-driven mindset.


    • Data analytics and insights: Pro-actively deliver data driven insights, from which MarketShares, Perfect e-Shelf KPIs, Sales and Operations KPIs, Forecasting… to support business decisions
    • Data in DNA: Support in building, maintaining and evolving JDE’s eCommerce data infrastructure and utilize it to make easy to use BI dashboards & tools to make JDE a data driven organization.
    • Leverage the JDE data lake to connect new data sources to deliver new valuable insights
    • Standardized data & analytics framework : Drive change by delivering new insights and recommendations together with other colleagues within eCommerce Category Manager, Finance manager, Grocery on-line, PurePlay and MarketPlace channels leaders.
    • Be the key contact with external data partners and develop JDE eCom KPIs dashboards bringing the right data visualizations to enable quick and actionable insights
    • Monitors the accuracy and efficient distribution of executions and sales reports to the global leadership team and local eCommerce organizations.
    • Support the Marketplace and Sales Operations teams with quality dashboard and monitoring of sales to improve further the forecasting accuracy


    If you’re brimming with entrepreneurial spirit and a drive to succeed, you’ll fit right in at JDE. Working globally and locally, our Associates have been positively influencing the world of coffee for over 265 years. We love people who are not afraid to try, and who try until they get it right. We value strong convictions and encourage debate. And all this in an open, friendly environment where you can approach anyone and grow any way you like.

    To be successful in this role, it is required of you to have:
    • Fluent in English
    • A bachelor’s or master’s degree in mathematics or IT or data analytics or marketing or finance or engineering with a demonstrated passion for digital sales, marketing and data science
    • 3-5 years of experience preferably in a FMCG and/or eCommerce environment.
    • An individual who is able to interpret data well, adept in story-telling with data and has advanced knowledge of BI tools like Tableau, PowerBI, Alterix, Phyton, SQL, Google data studio or other dashboarding solutions
    • Good knowledge of eCommerce performance analytics platforms (e.g. Profitero, Edge..) is a real plus
    • Business acumen combined with strong analytical skills, disciplined and accountable, team player, entrepreneurship, ability to work and get things done in a matrix environment
    • Strong communicator, i.e. can translate complex matters into simple, understandable messages across different seniority levels
    • Ability to work with large structured and unstructured data and discover hidden relationships
    • Ability to multi-task and work seamlessly in multi-cultural and multi-functional environment
    • Likes taking the lead, good in planning and organization skills, and has ability to bring people from diverse functions together to align on and execute value adding data projects.

    Your application at JDE
    If you are interested in this career opportunity at JDE, hit the “I’m interested” button and upload your application. After receiving your application we will do our utmost to give you quick feedback. Part of the recruitment procedure at JDE will be an online assessment, followed by interviews. A pre-employment check can be part of the recruitment process.

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