Job Properties
  • Job Type
    Full-time Position
  • Category
    Marketing, Communication & Advertising
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Amsterdam
    • Date Posted
      October 07,2021
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK
    • CV CHECK

    GERMAN speaking Customer Advisor ( MARKETING) - WORK FROM HOME

    PLEASE NOTICE: Only apply if you are living in THE NETHERLANDS or GERMANY.

    Do you like social media? Are you curious about how a social media platform is working? If sales and advising customers is something you love and you want to be part of a world leading company that offers you excitement and room to grow, then this job is for you!

    Did you ever fancy a career in the digital world and use your social media enthusiasm in an international company? You do not need to look further. We are innovative experts for customized service solutions in business customer support and sales. We are looking for social media freaks & sales gurus for our team of experts in social media Customer Service or Sales and Marketing. Work for one of the leading social media network worldwide - 100% and temporarily in your home office.

    Your benefits

    • Fulltime job 40 hours per week
    • 6 months contract with intention to extend
    • 3 weeks fully paid training from home
    • Salary between € 1900,- and € 2500,- (excluding bonusses) gross monthly - on top of your salary + 40,- euro cash card.
    • Bonusses (monthly or quarterly)
    • Working hours Monday to Friday (officehours)
    • An occupational pension scheme
    • Development opportunities within the company
    • We will provide you with working devices such as laptop, screens and headset
    • Exclusive employee discounts for online shopping from your couch

    JOB

    • You will be single point of contact for advertisers and agencies (SMB) for different types of inquiries in GERMAN
    • You are putting together solutions to support and expand your customer's self-serve advertising customer base
    • You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
    • You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
    • You will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer advertising experience
    • For successful online advertising campaigns of your B2B customers, you will provide information and guidance by offering your expert knowledge in social media sales and marketing business support
    • You detect trends and undesirable developments at an early stage of the advertising campaigns and apply your ideas to a powerful and profitable campaign
    • You will optimize advertising placements based on advertising success metrics and their regular analysis

    SKILLS

    • Experience in a service organization, online advertising experience is a huge plus and preferred
    • Experience in Sales and/or Marketing with proven record of accomplishment is a big plus
    • Professional customer service skills: solutions mindset, helping nature, passion
    • Fluent, verbal and written in GERMAN, Minimum B2 in English
    • Excellent written and verbal communication skills
    • Out of the box thinking, problem solving abilities, multitasking and ability to work under pressure
    • Fast learner, diligent worker and critical thinker in order to answer all questions with well thought out answers
    • Familiarity with online advertising products to be easily trained on the ad products.

    If you are interested, please send us your CV.

    Soort dienstverband: Fulltime, Bepaalde tijd, Onbepaalde tijd

    Salaris: €2.200,00 - €2.600,00 per maand

    Werkschema:

    • Dagdienst
    • ma-vr

    Ervaring:

    • sales OR marketing OR customer service: 1 jaar (Gewenst)

    Taal:

    • German and English (Gewenst)

    Thuiswerken:

    • Tijdelijk vanwege COVID-19
     
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