Job Properties
  • Job Type
    Full-time Position
  • Category
    Tourism, Recreation & Event Management
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Amsterdam
    • Date Posted
      October 07,2021
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK
    • CV CHECK

    Front Office Agent - Crowne Plaza Amsterdam - South

    About us


    We are at the beginning of an exciting and new chapter in the history of our hotels!
    Do you want to be part of this great adventure and work in one of the leading IHG hotels in The Netherlands? Don’t miss this exciting opportunity to join Crowne Plaza Amsterdam – South.

    Crowne Plaza Amsterdam-South is located in the bustling Zuidas area with fancy restaurants, bars, shops and just a 5-minute walk from station Amsterdam Zuid which connects guests to the city centre within 10 minutes.

    The hotel offers modern design accommodation with fitness facilities, a lively bar and two outdoor sun-terraces overlooking the Zuidas area.

    Experience our signature restaurant Happyhappyjoyjoy Zuidas and lose yourself in a wonderful brewing pot of exotic aromas, bold colours & Asian hospitality. You’ll surely get pulled in in all the authentic and complex flavors that the Far East has to offer.


    Your day to day


    Within the Front Office team, we are looking for Receptionist within the IHG award winning Crowne Plaza Amsterdam – South.

    You will be a part of a young team of enthusiastic and guest orientated people. You love to create together with your colleagues a True Hospitality Environment for our guests. You have a hands on mentality, you are a team player.


    You take care of the Check-in and Check-out of the guests

    Take the challenge to listen to the guest and make them feel 100% at home

    You are always aware of available rooms and rates

    You will take care of reservations when the reservations department is absent

    You will answer and forward the phone (central) according to the procedures

    You will accept and store luggage according to the procedures

    You will provide information to guests and employees according to the procedures

    You will be dealing with complaints / particularities, where possible solve them or forward them to the person in charge

    Successful completion of administrative tasks

    All the above is following the procedures of Crowne Plaza & IHG Standards.


    What we need from you


    What will make you our perfect candidate?

    • You love to create a welcoming guest orientated environment
    • You are proactive
    • You are a enthusiastic
    • You take the responsibility to build true meaningful connections with your team, clients and guests
    • You like a challenge and are a real people’s person and team player
    • Have a sense of humor
    • You are fluent in speaking, reading, writing and understanding English, Dutch not needed
    • You have the confidence to become ‘the ambassador’ of Crowne Plaza Amsterdam-South


    What we offer


    What’s in it for you?


    Crowne Plaza Amsterdam – South is a part of the IHG Group and offers a competitive salary and a wide package of benefits.

    • Working in the bustling Amsterdam Zuidas area with restaurants, bars, shops and excellent public transport connections
    • Employee discount at our signature restaurant Happyhappyjoyjoy Zuidas
    • IHG employee rate in over 5800 hotels
    • Personal development such as; frequent check in moments, training, internal growth and coaching
    • Good work life balance
    • Competitive working conditions
    • Multiple staff events throughout the year
    • Great colleagues with a great sense of humour
    • And much more!

    Fancy a cup of coffee? We are looking forward to receive your CV !

    You can apply via the button or feel free to send us an email at petra.tesselaar@ihg.com

    Always loving to show you around if you are nearby.


    Job Reference: EMEAA25502
     
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