Front Office Agent - Crowne Plaza Amsterdam - South
We are at the beginning of an exciting and new chapter in the history of our hotels!
Do you want to be part of this great adventure and work in one of the leading IHG hotels in The Netherlands? Don’t miss this exciting opportunity to join Crowne Plaza Amsterdam – South.
Crowne Plaza Amsterdam-South is located in the bustling Zuidas area with fancy restaurants, bars, shops and just a 5-minute walk from station Amsterdam Zuid which connects guests to the city centre within 10 minutes.
The hotel offers modern design accommodation with fitness facilities, a lively bar and two outdoor sun-terraces overlooking the Zuidas area.
Experience our signature restaurant Happyhappyjoyjoy Zuidas and lose yourself in a wonderful brewing pot of exotic aromas, bold colours & Asian hospitality. You’ll surely get pulled in in all the authentic and complex flavors that the Far East has to offer.
Your day to day
Within the Front Office team, we are looking for Receptionist within the IHG award winning Crowne Plaza Amsterdam – South.
You will be a part of a young team of enthusiastic and guest orientated people. You love to create together with your colleagues a True Hospitality Environment for our guests. You have a hands on mentality, you are a team player.
You take care of the Check-in and Check-out of the guests
Take the challenge to listen to the guest and make them feel 100% at home
You are always aware of available rooms and rates
You will take care of reservations when the reservations department is absent
You will answer and forward the phone (central) according to the procedures
You will accept and store luggage according to the procedures
You will provide information to guests and employees according to the procedures
You will be dealing with complaints / particularities, where possible solve them or forward them to the person in charge
Successful completion of administrative tasks
All the above is following the procedures of Crowne Plaza & IHG Standards.
What we need from you
What will make you our perfect candidate?
You love to create a welcoming guest orientated environment
You are proactive
You are a enthusiastic
You take the responsibility to build true meaningful connections with your team, clients and guests
You like a challenge and are a real people’s person and team player
Have a sense of humor
You are fluent in speaking, reading, writing and understanding English, Dutch not needed
You have the confidence to become ‘the ambassador’ of Crowne Plaza Amsterdam-South
What we offer
What’s in it for you?
Crowne Plaza Amsterdam – South is a part of the IHG Group and offers a competitive salary and a wide package of benefits.
Working in the bustling Amsterdam Zuidas area with restaurants, bars, shops and excellent public transport connections
Employee discount at our signature restaurant Happyhappyjoyjoy Zuidas
IHG employee rate in over 5800 hotels
Personal development such as; frequent check in moments, training, internal growth and coaching
Good work life balance
Competitive working conditions
Multiple staff events throughout the year
Great colleagues with a great sense of humour
And much more!
Fancy a cup of coffee? We are looking forward to receive your CV !
You can apply via the button or feel free to send us an email at email@example.com
Always loving to show you around if you are nearby.