It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone. In fact, that’s what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more. Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission. We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.
With over 1.6 million room nights booked every day, accommodation represents the largest share of our business to date. Our mission is to deliver the best customer experience and the most varied selection of properties.
At Booking.com we combine the best traits of a start-up with the resources of planet Earth’s #1 accommodation website. We are working towards creating the ultimate travel experience, building and improving great products for both travellers and the accommodation partners.
In order to keep focusing on offering best in class customer experiences, personalisation is key to the augmented customer support and enhancing the booking experience. This requires the development of a personalisation engine, and the deep integration of this engine into a complex systems landscape, like the modularisation of the main web pages of Booking.com. The Product Foundations & Help Technologies department is bootstrapping a team specifically for this building, with an Engineering Manager being the leader of this team.
The focus of this role is to manage, coach and develop an engineering team, ensuring the development of both the individuals and the team in line with organizational objectives. You should be a technically strong role model that can help your team advance and develop. The role requires analyzing technology and talent needs together with market demand. You will work closely with other leaders, key stakeholders and tech teams to determine feasibility, effectiveness, scalability and time-to-market for new and existing products.
Important aspects of the job include:
Technology, Craft & Delivery
Engineering delivery, quality and practices within your own team
Delivery of wider engineering strategic objectives
Embed agile ways of working and company values within the team
Get into the technical details (where required) and coach, support and mentor the team
Adhere to the default principles for architecture, quality and non-functional requirements
Contribute to the evolution of best practices across the department
Drive a culture of ownership and technical excellence, including reactive work such as incident escalations
Learn new technologies and keep abreast of existing technologies to be able to share learnings and apply these to a variety of projects when needed
Architecture & Product Strategy
Define, shape and deliver the roadmap
Build new products, processes and operational plans
Negotiate on the strategic importance of own product roadmap features
Drive innovation in the team
Own the architecture across the team
Inspire and motivate a cross functional team
Lead by example by taking ownership, being proactive and collaborating
Nurture, grow and develop engineering talent in the team
Foster a great culture that innovates, work together as a team, partner with other Booking.com com teams and roles and celebrates unified success
Embody the Booking.com values and use them as a guide to the way the team works
5+ years of experience in software development
At least 3 years of experience leading and managing a team of engineers in a fast-paced and complex environment
You have driven successful technical, business and people related initiatives that improved productivity, performance and quality
A deep understanding of software development in a team, and a track record of developing and shipping software
Experience in designing and architecting systems and APIs
Experience in defining and upholding SLOs/KPIs and conducting architecture reviews for systems
Experience in working on products with a large customer base and company wide impact
Strong technical skills (Coding & System design) with ability to get hands-on with your team when needed
You are a humble and thoughtful technology leader, you lead by example and gain your teammates’ respect through actions
Strong people management skills and experience in dealing with complex people issues
Excellent communicator with strong stakeholder management experience, good commercial awareness and technical vision
Analytical skills and data-driven mindset
Hands-on experience with Kafka, Cassandra and/ or MySQL is a plus
An opportunity to contribute to a high scale, complex, world renowned product and seeing real time impact of your work on millions of travelers worldwide
Be part of a truly international fast paced environment and performance driven culture
Various opportunities to grow technically and personally via side projects, hackathons, conferences and your involvement in the community
Full relocation support for you and your family (if the case) to move to Amsterdam - one of the most cosmopolitan cities in Europe.
Contributing to a high scale, complex, world renowned product and seeing real time impact of your work on millions of travelers worldwide
Working in a fast paced and performance driven culture
Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
Promote and drive impactful and innovative engineering solutions
Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
Competitive compensation and benefits package and some great added perks of working in the home city of Booking.com
We value diversity of all types and in an open, dynamic workplace. This has been a pillar at Booking.com since day one, and something we continue to strongly believe in and build today.
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.