Job Properties
  • Job Type
    Full-time Position
  • Background
    Management & Business Others
  • Languages
  • Experience Required
    3 - 5 Years
  • Degree Required
    • Province
      841 reviews
    • Date Posted
      April 23,2021
    • VISA
    • IMG_6430
    • Career Consultation
    • CV CHECK
    • internship package

    Engineering Manager - Customer and Payment Fraud

    At, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.

    With over 1.6 million room nights booked every day, accommodation represents the largest share of our business to date. We are responsible for accommodation growth, with clear ownership of all marketing, product and supply related to accommodations. Our mission is to deliver the best customer experience and most varied selection of properties.

    It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone. In fact, that’s what we do at We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more. Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission. We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.

    About Customer and Payment Fraud Team

    The Customer and Payment Fraud area provides protection against chargebacks, marketing abuse (incentives, affiliates), customer fraud (availability blocking). It supports business units in setting up a secure transaction flow, and ensuring that criminal parties are not able to negatively affect our supply partners, customers or our company.

    As an Engineering Manager in the Customer and Payment Fraud team, you will lead the Connected Trip engineering team. You will leverage your technicality to grow those around you, drive your team’s performance and relentlessly improve the quality of your systems. You are a role model who leads from the front.

    You will guide teams through all aspects of engineering, being hands on when needed. You will own and operate critical, high scale services. You will frequently collaborate with stakeholders in a variety of functions including but not limited to engineering, product, and leadership.

    You will primarily manage, coach and develop an engineering team, ensuring the development of both (the individual and team as a whole) are in line with organisational objectives and direction. You will be responsible for timely delivery of new features and with good quality. In addition to this, you will confer with leaders, and key stakeholders determine engineering feasibility, cost effectiveness, scalability and time-to-market for new and existing products.

    People Leadership

    • Inspire and motivate multiple cross functional teams

    • Directly manage Engineers, Machine learning Scientists in multiple teams

    • Nurture, grow and develop the talent in the team

    • Technology, Craft & Delivery

    • Technical Incident Management

    • Building software applications and application integrations.

    • Continuous Quality and Process Improvement

    Architecture & Product Strategy

    • Thought partner for Product to define, shape and deliver the roadmap

    • Architectural Guidance

    • Drive innovation in own team


    • 8+ years of Engineering experience with a deep understanding of software development in a team, and a track record of developing and shipping software

    • At least 3 years of experience leading and managing a team of engineers in a fast-paced and complex environment

    • You have several years of experience with Java and you possess deep knowledge of Java ecosystems.

    • You have a solid understanding of Service Oriented Architecture, Microservices & OOP patterns — and you mastered explaining these concepts to others.
    • You have worked with large scale distributed systems, highly available APIs, and products that impact millions of customers.

    • Having experience with Maven, Docker, Hadoop, Kubernetes, Cassandra, Apache Spark, Kafka, and Elastic stack is a plus.
    • Having experience with ML, AI technologies is a plus.
    • Knowledge of cloud computing fundamentals and experience with AWS and/or GCP is a plus.
    • Strong people management skills and experience dealing with complex people issues

    • You are an excellent communicator and you are able to influence and cooperate with people at all levels.

    • You have driven successful technical, business and people related initiatives that improved productivity, performance and quality.
    • Strong stakeholder management skills.
    • You own your systems end-to-end and are comfortable performing incident management.

    • Strong work ethic; self-directed, resourceful, Solution oriented and result driven

    • Having experience mentoring, coaching and training team members.
    • You are a humble and thought leader, you lead by example and gain your teammates respect through your actions and not your title.
    • Creative and not afraid to step outside of your comfort zone
    • Bachelor’s degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field or 5 years of progressively responsible experience in the specialty as equivalent


    • Living and working in Amsterdam, one of the most cosmopolitan cities in Europe.
    • Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travellers worldwide.
    • Working in a fast-paced and performance driven culture.
    • Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit.
    • Promote and drive impactful and innovative engineering solutions.
    • Technical, behavioural and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation.
    • Competitive compensation, benefits package, and some great added perks of working in the home city of is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

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