As we build and scale our Global Sales Ops to support Uber Eats, we are looking for a Program Manager to build and operationalise Contract Reconciliation, Sales Controls and System/Process flows.
You will support the Global Sales Compliance Program Manager in executing the Sales Compliance roadmap for your region. You will work with cross-functional leaders across Legal, Deal Desk, Financial Risk Management (FRM), Compliance, Engineering and Product, to streamline the end-to-end Contract Lifecycle management process that will meet Sales Compliance but also improve our B2B (Merchant Partner) experience.
The process along with supporting systems will be used by hundreds of sales people across the globe, with the goal of streamlining the process from pricing approval to contract creation, sending, storage, audit to retrieval, and ensuring pricing match against all UberEats billing systems.
What You'll Do
Support the new Sales Compliance function in Global Sales Ops to achieve effective Sales Compliance across Contracting, Sales Controls, and Systems Access Teams
Co-ordinate with regional teams to operationalize Contract Reconciliation, Sales Controls and System/Process flows to achieve Sales Compliance and Audit Readiness
Be the Regional Sales Compliance POC and lead critical initiatives that drive the global roadmap
Drive impactful, cross-functional initiatives to deliver step-change improvements in People, Process, and Technology that meet Sales Compliance objectives (e.g. system/ process design, training/adoption, reporting/accountability etc.)
Provide Sales Ops leadership with accurate reporting, insights on program effectiveness, trends on front-line manager/user experience and analysis to inform potential people/process/systems improvements
Interact with and build trust across all levels of the organization.
What You'll Need
5+ years experience in B2B Sales Ops with a focus in either Compliance/Pricing/Deal Desk/Contract Lifecycle Management in both mature and high growth start-up environments.
3+ years proven experience developing and managing process and systems with proficiency in process design and optimization, program and project management, and successfully rolling out projects in global organizations relating to Sales Compliance/Pricing/CLM.
Proficiency in Sales controls and critical Sales tools including Salesforce, DocuSign Product Suite, etc.
Experience of working cross-functionally with Legal, Deal Desk, Financial Risk Management (FRM), and/or Compliance teams as related to pricing control / contract management workflow
Experience in Contract Reconciliation, Sales Controls and System/Process flows /Quote-to-Cash (e.g. CPQ)
Experience with sales processes (e.g., acquisition, lead generation), compliance processes, systems (e.g. SFDC, CRM, CLM, CMS, Tableau, Oracle, HIVE), and datasets
Experience in data governance across systems
Strong understanding of relational database, CRM architecture, SQL/querying/Tableau
Attention to detail, accuracy and process standardization using strong documentation and diagramming skills
Excellent written and verbal presentation skills to both technical and non-technical audiences.
Experience with EMEA Regulatory requirements
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability or special need that requires accommodation, please let us know by completing the form.