Job Properties
  • Job Type
    Full-time Position
  • Background
  • Languages
  • Experience Required
    1 - 2 Years
  • Degree Required
    • Province
      Postcode 3511 in Utrecht
    • Date Posted
      October 27,2020
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    • internship package
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    DevOps engineer (medior)


    As our ServiceNow Managed DevOps Engineer, you are responsible for solving challenges our customers face. This also requires you to build solutions with new technologies. You combine your passion for technology with a love for communication and collaboration, making you perfect for this customer-facing job. Because delivering a first-class customer service and IT is your number one priority in this role.


    From our office in Utrecht (the Netherlands), you:

    • Work closely with various colleagues and teams to design, prototype and implement web applications on the ServiceNow platform
    • Generate ideas for improvements based on incoming calls and customer experiences
    • Collaborate with other developers to help drive design, development and testing efforts
    • Interpret calls and requirements and take ownership of key tasks
    • Come up with clever, reusable solutions for new problems and drive continuous improvement
    • Work with your team to handle most calls and requests for enhancements from our customers, in close collaboration with our specialists
    • Maintain excellent working relationships with our customers

      • A completed Bachelor’s or Master’s Degree in Computer Science or related field
      • 2+ years’ experience working with the ServiceNow platform
      • Experience with the latest front-end technologies like HTML5, CSS and responsive or adaptive design is desired but not required
      • Good feeling for design, usability and cross-browser compatibility concerns
      • Experience with JavaScript design patterns and coding best practices is desired but not required
      • Fluent in English – Dutch is a plus
      • Good communication skills and focus on maintaining good customer relationships
      • Delivering a first-class service and holding a friendly presence comes naturally to you
      • Creative and able to work in an analytical manner in a problem-solving environment, with attention to detail
      • Eager to learn new technical and soft skills
      • Experience with Agile methodologies
      • Able to work in a multi-cultural environment and with remote teams
      • A strong sense of integrity

      Preferred Certifications

      • ServiceNow Certified System Administrator (CSA)
      • ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
      • ServiceNow Pre-Sales Accreditation in all product lines
      • Agile Certification
      • ITIL v3 Foundation
    Job Benefits
    • Competitive salary
    • Bonus based on company performance
    • Pension scheme
    • Holiday allowance (25 days for a full-time contract)
    • Modern laptop
    • Internet, transportation and phone allowance
    • A modern, flexible and multicultural workplace at an innovative and global company
    • Ambitious and kind colleagues from all over the world
    • A challenging position with lots of room to grow
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