Booking.com has an exciting opportunity for an internal candidate to join our People department in Amsterdam as a Department Coordinator. As a Department Coordinator you will play a pivotal role in helping to drive the overall effectiveness of the department, through the support you provide to the People Leadership Team (LT).
We are looking for a driven, service-minded and proactive individual to provide high-level administrative and tactical support to the People LT at Booking.com.
The core focus of this role is to provide specialist administrative and operational support to the People department leadership e.g. Senior Directors/Directors. You will support multiple People LT members with calendar management, travel planning, and other administrative tasks. In addition, you will contribute to the overall functioning of the department by removing administrative friction from day-to-day planning and operations. This role is an ideal opportunity for an enthusiastic individual with a desire to learn rapidly and make meaningful business impact.
Reporting to the People Leadership Team Coordinator you will work alongside other Coordinators and business stakeholders to contribute to internal process improvements, arrange business trips and itineraries, and plan meetings and events, among other tasks.
You need to be able to work independently, while also being a team player who believes in proactively driving projects forward through collaboration. You will need to be able to effectively anticipate and respond to the needs of the People LT members you support. You will be able to pick up tasks at short notice and support with the preparation of meetings, presentations or events.
Support for multiple leaders
Coordinate schedules and calendars. You will prioritise time based on business needs, in collaboration with the leader you support.
Manage end-to-end travel, logistics and visas, including coordinating itineraries and other general assistance as required, including expense claims.
Complete core administrative duties e.g. arranging signatures, expenses, official documents, handling correspondence.
Communicate directly with the department LT, their direct reports, and other key stakeholders (internal and external to Booking.com). You will be a key point of contact (and knowledge) for questions about departmental activities / happenings
Manage incoming correspondence and responses to requests, invitations or other on behalf of the Leadership Team member(s) you support.
Team Support and events
Organise departmental leadership team events, off-sites, or similar
Coordinate and arrange meetings including gathering and communicating agendas and preparation materials where necessary, reserving and setting up all meeting rooms, and connecting any digital conference connections.
Understand the business content and decisions needed during meetings. As well as effectively track and follow up on decisions, outcomes and action items.
Contribute to operational improvements of the team, processes and services offered to the People Department Leadership team.
Support with other tasks as may be required.
3 years previous relevant experience e.g. administration/ operational/ business support/executive assistant, preferably in large/multinational organisation
People oriented; able to build and maintain relationships across all levels, and from diverse backgrounds.
Results-driven with an independent and proactive attitude
Highly organised with excellent planning skills. You like to take ownership and problem solve
Exhibit a strong attention to detail, ability to adapt to daily schedules and routines, and a focus on efficiency without sacrificing quality.
Excellent communication skills; fluent in English, verbal and written (second language an advantage but not required).
Comfortable with ambiguity and able to prioritise and make decisions without having all the information
Strong ethics and can handle confidential matters with discretion. You cultivate and promote the Booking.com values and culture within the department
Available to offer support outside of normal business hours when needed.
Excellent with Microsoft Office and G suite, including Google Calendar, Google Sheets/Slides (or similar).
**We can only accept applications in English from local candidates - no relocation assistance provided**