Job Properties
  • Job Type
    Full-time Position
  • Background
    Management & Business Others
    Marketing and PR
  • Languages
  • Experience Required
    1 - 2 Years
  • Degree Required
    • Province
      Startupbootcamp - Innoleaps - The Talent Institute
    • Date Posted
      March 09,2021
    • VISA
    • IMG_6430
    • Career Consultation
    • CV CHECK
    • internship package

    Customer Support & Operations Assistant

    Who are we?

    Innoleaps is a business builder that helps global corporations develop, launch and scale new ventures in an entrepreneurial way to accommodate the fast-changing needs of our customers.

    Our mission is to empower global corporations to innovate and grow.

    Since 2013 we have launched and scaled more than 200 digital ventures across Europe, USA, Asia Pacific and Africa. In addition to our cool headquarters in Amsterdam, we have offices in Italy, USA, Australia, South Africa. Together with Startupbootcamp and The Talent Institute we form the We Empower Innovators (WEI) ecosystem.

    From our HQ in Amsterdam we serve many national and international consumer facing corporate enterprises like Nestlé, FrieslandCampina and Unilever and help them validate, accelerate and bring strategic innovations, business models and disruptive products to market.

    We are actual business builders that distinguish ourselves with entrepreneurial skill sets and lean startup methodologies. As a trusted business partner we help our clients to adopt an entrepreneurial way of working and thinking, in order to actually embrace innovative methodologies to accelerate growth and build ventures or launch new core business products or services.

    At Innoleaps, we believe everyone has a part to play in the global transition to innovate and grow – especially you. To fuel our growth ambitions, we are looking for students, whose energy and passion for innovation can help us achieve our goals.

    So.. Do you fancy a challenge within a company that has the best client list to deliver projects for? Are you looking for a parttime job next to your studies, but do want to combine it with your future career ambitions?

    Working as a Customer Support & Operations Assistant at Innoleaps, you will have a direct impact on the growth and success of the e-commerce business led by our corporate startup team.

    Since this is a part time position (max. 24 hours per week) for 6 months, it can be easily combined with any scholar activities.

    Your tasks:

    • Customer support for the webshop of one of our co-creations: answering questions of the customers and solving issues related to orders, shipment and delivery.
    • Maintaining a relationship with our fulfilment partner:
      • Coordinating logistics and fulfilment
      • Responsibility to oversee shipment and delivery
      • Storage management
      • Handling returned orders
      • Support with order flow
    • Other operational support for our corporate startup team.

    Your mindset & profile:

    • Hands on and problem-solving mentality
    • Entrepreneurial with an interest in digital marketing
    • Independent and proactive
    • Solid communication skills both in Dutch and English
    • Affinity for sales and customer service

    What we offer you

    • When you join our team we will engulf you with a warm welcome from our enthusiastic team of great, committed and driven colleagues
    • We offer an inspirational and fast-growing international work environment in which you can show that things can be done differently and you will get challenged to raise the bar. Our office, located in the buzzing B. building in Amsterdam, is a thriving place to work (well, at least it was before Covid…)
    • Fun events and inspirational talks
    • Hands on e-commerce experience as a starter in the job field
    • Experience in working with/as part of a corporate startup with traction in the market.
    • We take your development very seriously and offer you a monthly personal training budget. In addition, you get insights into the lean startup methodology and its implementation within venture building.
    • And of course, an environment where it’s truly about the people!

    Interested and recognize yourself in the profile?

    Then we’d love to hear from you. Please send your resumé and motivation letter to Rachelle Santelia by clicking on the apply button.

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