Job Properties
  • Job Type
    Full-time Position
  • Background
    Finance and Economics
    Management & Business Others
    Marketing and PR
  • Languages
  • Experience Required
    1 - 2 Years
  • Degree Required
    • Province
      Stocard - Your Mobile Wallet
    • Date Posted
      March 10,2021
    • VISA
    • IMG_6430
    • Career Consultation
    • CV CHECK
    • internship package

    Customer Success Manager BeNeLux (m/f/d)

    With over 60 million users Stocard is one of the leading mobile wallets around the globe. We revolutionize how people shop, pay and access financial services.

    As part of our Key Account Management team you are the point of contact for Stocard’s clients in BeNeLux, and you truly strive to build and nurture strong long-term relationships with them. You guide top-tier retailers and brands by preparing, running and evaluating their mobile campaigns in Stocard to help them get the most out of our channel. You are not only a strategic partner, but an essential hub between retailers and our sales as well as tech teams. Your strong entrepreneurial mind and excellent client orientation is what drives you to further grow our business together with us!
    How you'll shape our journey

    • Work closely with our sales team for BeNeLux; create reports and prepare presentations for top-tier retailers, and keep everything organized
    • Consult and guide leading retailers on mobile technologies and customer loyalty
    • Manage multiple accounts, develop your own accounts and identify opportunities for expanding relationships
    • Based on campaign data and analytics, you derive implications for sales, new features and increase the leverage of your accounts
    • Deep dive into our product together with our engineers at the intersection of business and tech
    • Develop strategies to acquire new customers and help us filling our sales pipeline

    What makes you a great fit

    • Strong interest in mobile wallets, startups and apps, feeling related to our vision
    • 2-3 years of experience in retail, agency or FMCG is a strong plus
    • Analytical mind with a sound understanding of statistics and affinity for tech (or ability to learn quickly)
    • University degree (Bachelor/Master or equivalent) in Business Administration, Economics, Psychology, Business Informatics or a related field
    • Strong hands-on mentality, not afraid to roll up his/her sleeves and love to get things done
    • High customer orientation with strong interpersonal skills
    • Excellent written and verbal communication skills in English and Dutch

    Our benefits

    • One shared vision
    • Personal growth and development
    • Flexibility and remote options
    • Newest equipment, phone, laptop
    • Conferences, Google I/O, WWDC, tech talks, and skills sharing
    • Team events and trips
    • Good coffee, fresh fruits and snacks
    • Visa, relocation and language class support

    Stocard is dedicated to creating a workplace for exceptionally talented and passionate people to thrive, no matter their background. We love to grow our team and we do believe that talent comes in every shape. Only the broadest talent possible can foster innovation and create the best product for our users. We embrace qualified individuals from all walks of life and are looking for people who help us shape our journey as the next step of theirs. Talent and passion is what matters to us - so what’s yours?

    Job Type: Permanent

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