Job Properties
  • Job Type
    Full-time Position
  • Background
    Finance and Economics
    IT
    Management & Business Others
    Marketing and PR
    Others
    Supply Chain and Procurement
  • Languages
    English Spanish Italian
  • Experience Required
    1 - 2 Years
  • Degree Required
    Bachelor
    • Province
      Postcode 4542 in Terneuzen
    • Date Posted
      December 28,2020
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    Customer Service Specialist Italian Dow

    Dit ga je doen

    Does being a customer service specialist within a big chemical company sound exciting to you? Do you like building and maintaining relationships and do you also speak the Italian language? Then this job is made for you! Dow offers you a full-time job as a customer service specialist! The job comes with a salary with an maximum of €3,200 per month, plus travel cost reimbursement and pension accrual. If you are interested to learn more about this position, keep reading and discover if you're the perfect fit!

    Employment agency Manpower is looking for a Italian-speaking customer service specialist for Dow in Terneuzen.

    The tasks you will be performing as a customer service specialist are:

    • Executing order entry processes and managing order fulfilment processes
    • Strengthening relationships with customers and coordinating customer accounts activities that are assigned to you
    • Contacting various departments within Dow for further inquiries
    • Supporting commercial strategies with Dow customers across multiple businesses

    What’s in it for you?
    • Gross salary between €2,400,- and €3,200,- per month
    • Pension accrual through Manpower after 26 weeks of work
    • Reimbursement of travel expenses at €0.19 per kilometre, plus full reimbursement of Westerschelde tunnel expenses
    • Full-time job of 40 hours a week
    • Fixed term Manpower contract at Dow
    • Free access to Manpower's E-learning platform Studytube

    Hier ga je werken

    About the company
    The Dow Service Centre in Terneuzen, which employs more than 700 talented employees, is the international service provider for Dow. The Service Centre is not located on the Dow Chemical plant, but in the city of Terneuzen itself. Dow’s Service Centre employees represent over 50 different languages and nationalities from all across the world. The Service Centre supports Dow and its joint ventures in Europe, the Middle East, Africa and India a wide variety of areas, such as logistics, customer service, finance, human resources, translations and much more. Not only does the Service Centre support clients during their ordering processes, they also employ people who handle tax coordination and HR activities. The Terneuzen location is part of a global service network with offices in Midland (USA), São Paulo (Brazil), Mumbai (India), Shanghai and Tianjin (China). In 2018, Dow was recognized as a Top Employer! The company supports local initiatives such as public events, festivals, and nature-related projects.

    The Dow Service Centre consists of an energetic and multicultural team of talented individuals of all ages. They are all enthusiastic, curious, and enterprising colleagues!

    Working hours
    In your role as a customer service specialist, you will be working Monday through Friday during regular office hours.

    Dit neem je mee

    Job requirements

    • A Bachelor’s degree or EQF level 6 (or higher)
    • An excellent command of the English and Italian languages (at least C1 level according to the Common European Framework of Reference for Languages), due to contact with English and Italian-speaking shareholders
    • A good command of the Spanish language is a plus
    • Availability of 40 hours per week
    • A valid Dutch work permit or EU nationality that is valid for at least nine months
    • A Certificate of Good Conduct (Verklaring Omtrent Gedrag or VOG) that shows you don’t have a criminal record

    Living in or near Terneuzen, Goes, Middelburg or Hoek is a bonus, but not mandatory!

    The application process
    • Apply online via the “Solliciteer direct” button
    • To speed up the application process, we kindly ask you to send your CV in English
    • Fill out the questionnaire that appears after you have logged in and written down your motivation
    • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
    • Possibly, a job interview will be scheduled with you and Dow

    Over Manpower

    Bijna niets in het leven is voor mensen zó essentieel als het vinden en behouden van zinvol werk. Wat dit betekent, is voor iedereen anders. Manpower biedt tijdelijke, flexibele en vaste banen. Onder meer binnen de financiële en zakelijke dienstverlening, overheid, klant contact centra, logistiek en productie. Het is onze passie om mensen verder te helpen. Dat doen we met een enorme gedrevenheid. We helpen je om succesvol te zijn bij een sollicitatie en dagen je uit om je te (blijven) ontwikkelen. Eerlijkheid vinden we belangrijk; we zijn transparant, staan open voor feedback en we doen wat we beloven.


    Job requirements

    • A Bachelor’s degree or EQF level 6 (or higher)
    • An excellent command of the English and Italian languages (at least C1 level according to the Common European Framework of Reference for Languages), due to contact with English and Italian-speaking shareholders
    • A good command of the Spanish language is a plus
    • Availability of 40 hours per week
    • A valid Dutch work permit or EU nationality that is valid for at least nine months
    • A Certificate of Good Conduct (Verklaring Omtrent Gedrag or VOG) that shows you don’t have a criminal record

    Living in or near Terneuzen, Goes, Middelburg or Hoek is a bonus, but not mandatory!

    The application process
    • Apply online via the “Solliciteer direct” button
    • To speed up the application process, we kindly ask you to send your CV in English
    • Fill out the questionnaire that appears after you have logged in and written down your motivation
    • The local Manpower office will contact you for an interview by phone or a live interview at Manpower
    • Possibly, a job interview will be scheduled with you and Dow
     
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