You are Customer Service Order Processing Officer who is used to register sales orders accurately! In this versatile job at a company with B2B products in Zoetermeer you have various contacts about order processes. You have excellent English skills and you are preferably proficient in the Dutch language. Apply quickly and this job can be yours!
As an Customer Service Order Processing / Order Desk Officer you provide full and efficient registration, processing and shipping of the sales orders for our customers. Additionally, you will perform supporting activities to ensure a timely and correct delivery. You will be reporting to the Teamleader Orderdesk and you will work in a team of 5 people in close collaboration with the finance department, customer services and warehouse.
The Orderdesk Officer is responsible for:
Verifying, processing correctly and confirming sales orders on time;
Create new customers (debtors) in the ERP system;
Contact with customers regarding incorrect or incomplete sales orders;
Processing of any return orders in collaboration with finance and logistics departments;
Reviewing and monitoring entered sales orders up to delivery to the customer;
Calculate shipment cost and transit time to provide quote to customer;
Processing credit card payments;
Supporting the finance department by creating invoices for outgoing orders and customs;
Participate in the weekly team meeting and daily stand-ups.
The Customer Service Order Processing / Order Desk Employee we are looking for works full-time and is accurate and used to handle a large number of orders. You have a good sense of responsibility and a feeling for back office service. You can communicate well in Dutch and English in a business environment. You are used to working with ERP software, this organization uses Exact Globe for order processing.
Secondary vocational education (MBO);
Minimum of 2-3 years working experience in comparable working environments;
Proficient in Dutch* (spoken and written);
English native or fluent (spoken and written);
Excellent calculating skills;
MS Office and experience with ERP software. You have an advantage with the knowledge of Exact Globe
If your Dutch is not quite perfect, please also apply.
Our client is a dynamic, professional and fast-growing Dutch company located in Zoetermeer. A company with employees from all over the world, so the working environment has a very international character. This company has a strong international market position with its products and serves leading retailers and resellers worldwide.
There is an informal, no-nonsense and people-oriented culture. The work location is near public transportation. Excellent when you live in Zoetermeer, The Hague, Voorburg and even Rotterdam.
The Orderdesk Officer will get:
A fulltime position (40 hours a week) with a salary indication of € 2300 -€2700, depending on your experience;
First you will receive a contract via Exact PI. Afterwards, the company will you offer you a fixed contract.
Do you like the position of Customer Service Order Processing / Orderdesk Officer in Zoetermeer? Apply quickly, this job can be yours!
Do you want more information first? You can call: Anjali Mohan, Recruitment Consultant, about this vacancy, telephone 0655566687. Or send an email to firstname.lastname@example.org.
The application process
Read more on our website about the application process at Exact.