The Customer Service Employee is responsible for the administrative and commercial processing of incoming orders and return flows for Europe. Are you an expert in English and do you speak a second foreign language like German or French? Can customers count on you? Apply now for the vacancy Customer Service Employee!
We are looking for a Customer Service Employee to strengthen the Customer Service European Market department. The department consists of employees subdivided into Customer Service Employees, Account managers, Back Office Employees and more.
In this role you are responsible for the administration and commercial processing of the entire ordering process. This includes registering incoming orders up to shipment and payments. Together with the team you solve all common problems with customers. With the purpose of expanding and maintaining the relationship with the customer.
Furthermore, your activities consist of:
Maintaining contact with customers by telephone;
Conducting telephone sales in the form of cross and up selling;
Provide administrative and commercial support to the various sales managers within the department;
Independently conducting all relevant correspondence with customers.
What do you need:
A native level (or near native) of the English language and a second foreign language; German or French
A MBO or HBO level of education (or equivalent);
A commercial / sales mindset gained in a previous Customer Service job;
Good knowledge of MS Office.
This company is located in the region of Leiden. It’s a European market leader in retail products. They have offices throughout Europe and the product ranges are offered online.
What is in for you?
A competitive salary based on experience
An ambitious team of International colleagues
An informative working environment and a versatile job
Working from home after the onboarding, even after the pandemic
First you will receive a contract via Exact P for 12 months. Afterwards, the company will you offer you a fixed contract.
How to apply:
Don't miss this opportunity to join this Company: Apply now because the interviews start next week.
If you want more information, call Anjali Mohan 0655566687. She will be happy to speak with you.