Job Properties
  • Job Type
    Full-time Position
  • Category
    Security & Surveillance
  • Languages
    English French
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Utrecht
    • Date Posted
      September 28,2021
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK
    • CV CHECK

    Customer service employee Bol.com French speaking (working from home)

    Vous cherchez un beau travail?

    You are the first point of contact for French-speaking customers from Belgium of the large online store Bol.com. In this position you will be deployed for the project for the Belgian market where you will perform first-line customer work for Bol.com. You will do this via telephone, email and chat. So nice variation!

    Due to corona, extra online orders are currently taking place. The moment you notice that an order cannot be delivered at the agreed time, it is up to you to solve this in consultation with the customer. Because you are deployed for customers from Belgium, command of the French language is a must.

    Your job is completely from home. The next start date is October 20 and November 10.

    Does this really seem like the job for you? Then read on!

    what we offer
    • € 11.42 gross per hour
    • Contract for 7 months and possibility of extension
    • Working completely from home
    • Opportunities to grow
    • Min 24 hours a week and max 40 hours
    • Working for Bol.com
    who are you


    As a customer service employee, you are the first point of contact for French-speaking customers from Belgium of the web giant Bol.com. In this position you will be deployed for the project for the Belgian market in which you have administrative tasks, e-mail and telephone customer contact. So nice variation!

    To get started as a customer service employee for Bol.com, you will have the following characteristics:

    • you are available full-time for 1 week for the training sessions. These are completely in English.
    • preferably you have some experience with personal or telephone customer contact.
    • you speak and write at least fluent French (B2 level).
    • you also speak english to be able to follow the training and communicate with the supervisors.
    • you have the option to work from home.
    • you have a social and solution-oriented personality.
    • you are available full-time for the 10-day training.
    • you are fully available from mid-November to the end of December.
    what will you do


    From Teleperformance you will be deployed on the Bol.com project for the Belgian market. There are currently a lot of online orders taking place. Your work consists of administrative tasks associated with these online orders. Have you noticed that a delivery does not take place at the agreed time? It is up to you to contact the customer to resolve this and to make new agreements. Of course you record this carefully and you contribute to high customer satisfaction. In addition, you also pick up incoming calls, which are mainly aimed at providing a good service.

    where will you work


    For this position you will work completely from home, so you can do all work from home. Within Teleperformance, this team is seen as informal and involved.

    Due to the targeted training of 5 days and 5 days of calling under supervision, you know all the ins and outs and you know how to solve all customer questions to the full satisfaction of the customer.
    Because you immediately receive a contract with Teleperformance, you can immediately use all the perks for the staff. Think of nice discounts and promotions that are organized there.

    job application


    Is dit dé uitdaging die jij zoekt in een functie als klantenservice medewerker? Wacht dan niet langer en laat je CV en motivatie achter door op de onderstaande solliciteerknop te klikken.

    Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
     
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