Customer Project Coordinatorin a green-tech water business
Are you someone who welcomes the challenges of B2B customer project management with an innovative technology? Are you a problem-solver who wishes to be in contact with customers from all over the world? Do you want to tackle global water pollution? Join our international, young and dynamic team and help the company manage long-term customer relationships!
LG Sonic is looking for a Customer Project Coordinator to join the Customer Success team full-time. The ideal candidate of LG Sonic is motivated, wants to solve problems, manage long-term projects and is eager to grow in the position. In other words: has the mindset of a winner!
We are looking for someone either recently graduated or with up to 5 years of experience.
The Customer Success department takes care of the customers, the running long-term projects and works closely with sales, R&D and Operations. Daily tasks include customer communication, following up on our projects, solving technical problems, project administration, data analysis, finding answers on biological events in reservoirs and managing maintenance events. Furthermore, to keep our customers happy, together with R&D and Operations we identify possibilities to improve the products and with Sales we work on developing markets.
About LG Sonic
LG Sonic has been providing chemical-free water treatment across the globe for over 10 years. Our mission is to be the best algae management company in the world. We aim to achieve that by delivering green, innovative technologies that solve water problems without harming the environment.
We are a young company that encourages freedom and creativity. There is a balance between working in a team and alone, and everyone is always cooperative.
Answer customers on time and professionally
Follow the management plan of projects and proactively seek for improvement
Know how to solve problems by yourself or where to get help
Identify new opportunities and deliver innovative solutions to customers to the best of your knowledge
Keep the CRM, your team, and the after sales manager up-to-date
Grow and learn in skills you need
Bachelor's degree in business or equivalent
Excellent communication skills with minimum C1 level English
Strong problem-solving skills
Proactive and positive attitude
General technical and/or biological understanding is a plus
Experience with B2B customer project management is a plus
Allowed to work in the Netherlands and living close-by the office in Zoetermeer (30km radius)
Available 40 hours a week
What we offer
Working in an innovative international company where you can have a real impact
Growth and development opportunities within the role
Fun, motivated and dynamic team with an open culture