Job Properties
  • Job Type
    Full-time Position
  • Category
    Grooming & Personal Services
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      September 24,2021
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation
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    Customer Officer

    Note: By applying to this position you will have an opportunity to share your preferred working location for this position from the following: Amsterdam, Netherlands; Brussels, Belgium

    Minimum qualifications:

    • Experience collaborating with cross-functional teams and leading operational initiatives.
    • Experience in technology sales, operations, management, or similar industry and function.
    • Ability to speak and write in English fluently.

    Preferred qualifications:

    • Experience in business-to-business (B2B) technology organizations with emphasis on infrastructure, database, analytics, machine learning, and applications with experience carrying quota.
    • Experience with fast-paced global travel.
    • Demonstrated experience in a boardroom environment.
    • Knowledge of cloud technologies, products, market dynamics, operational/go-to-market strategies, and sales methods.
    • Ability to create and foster cross-functional networks and manage without authority.
    • Excellent leadership and influencing skills, including the ability to work with C-level stakeholders.

    About the job

    As Customer Officer, you will play a critical role working with the EMEA Customer Officer to provide strategic and tactical support to the President and Vice President, Google Cloud for all executive engagement in the South region. In this high visibility/impact role, you will manage day-to-day coordination of customer engagements working with senior stakeholders across Cloud. You will be a member of the South leadership team, working closely with the VP of Cloud on all customer executive engagements.

    Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.


    • Maximize the Vice President’s effectiveness in customer engagements by creating and managing tight planning processes with regional sales, marketing, and communication teams.
    • Define, iteratively improve, and execute processes for executive engagement requests, briefings, trip planning, etc. working with cross-functional teams.
    • Travel for some field engagements to ensure President's time is spent effectively and customer matters are swiftly addressed.
    • Work across all levels of Googlers (from senior leadership to front line) to drive alignment and execution on business goals.
    • Draft, review, and approve customer communications for executive outreach and follow-up emails.
    Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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