We’re looking for a French-Speaking CRM Assistant!
For our Ecommerce team we are looking for a French-Speaking CRM Assistant!
The purpose of this role is to support the CRM Assisant in managing the customer database and CRM activity including email, SMS, push notifications, customer feedback, and customer retention, as well as driving database sign ups, customer reactivation, app downloads, and revenue and traffic targets for the French Market.
Deploy daily email marketing sends and push notification;
Continued analysis and measurement of email and push notification;
Working with the market multichannel team, merchandising teams and brand teams to plan promotional email campaigns promoting key product areas and brand messages;
Defining, proposing and implementing segmented and promotional email communication plans in line with trade, brand campaigns, JD campaigns and market relevant messages;
Support the Development of an email testing plan to drive improvement in the journey and improve CRM KPIs;
Provide customer feedback by reviewing 3rd party review services including PowerReview and Trust Pilot to derive meaningful actions that aim to improve the customer experience and remove any customer pain points;
Support the Development of an email/push notification testing plan to drive improvement in the journey and improve CRM KPIs;
Reviewing and learning from database growth activity to analyse results in order to constantly learn, test, improve and learn.
The candidate we are looking for:
French native and Proficient in English
First experience of CRM and email send programs is preferred but not essential.
Knowledge of Excel and Google Docs would be valued.
University graduate or equivalent marketing qualification is advantageous.
Strong organisational skills and a good multi-tasker is essential.
Someone willing to learn
Staff discount in all of our JD stores;
Market salary condition;
An International environment;
A fast pace industry where things can change quickly;
A job with room for personal initiative and development;
Full training on the job.
For now, we’re working from home, when the office will reopen there is a shuttle bus that will take you the Aalsmeer head office from the Schiphol Airport in the morning and at the end of your shift.
We hope that your interest has been piqued. If so please send your application/questions in English via the form below.
An integrity check register over the warning of the Foundation Approach Retail Fraud is part of the application.
JD Sports Fashion Plc has long been established as the leading UK specialised multiple retailer of fashionable branded and own brand sports and casual wear, principally through the growth of its main retail fascia, JD Sports. In Great Britain mainly known as "King of Trainers", but on the mainland mainly known as JD Sports. JD Sports has more than 2500 stores all over the world. JD Sports opened its first store in The Netherlands in July 2013. Since then JD Sports has opened 28 stores and is continuously investigating new possibilities for growth, so keep an eye on us!