Job Properties
  • Job Type
    Full-time Position
  • Category
    Media, Art & Design
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      August 27,2021
    • JSS
    • VISA
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    Credit Coordinator

    Job Title: Credit Coordinator
    Location: Almere, The Netherlands
    Employment: Full-Time Employment
    Department: Credit
    Reports to: Global Credit Manager
    Salary: Competitive Compensations/Benefits
    Is this you?
    Looking for a career opportunity to work in a versatile European Credit department and collaborate with global management?
    Are you fluent (written and oral) in English, French and Italian or Spanish?
    If this is you, join the Umbra Global Credit Team assisting with credit assessment of our English, French, Italian and Spanish accounts.
    Here’s what makes you successful at Umbra…

    • Entrepreneurial Spirit
    • Can-Do Attitude
    • Curiosity
    • Street Smarts
    • Team Player Mentality

    What you’ll do to be successful in this role

    • Evaluate credit worthiness of new accounts through trade references and credit reports, and update customer file maintenance with assigned credit limit and corresponding terms
    • Apply prompt and sound decisions when reviewing orders for accounts past due and/or over their credit limit
    • Prepare the reconciliation of accounts and work deductions in a timely manner
    • Ensure customer accounts consistently operate within an appropriate level of line tolerance and increase/decrease the lines accordingly
    • Contact customers on overdue balances and ensure sales representatives are informed about delinquent accounts
    • Negotiate payment plans when accounts struggle to meet terms to reduce exposure
    • Collaborate with other departments and sales representatives to resolve customer problems
    • Recommend debtor to third-party collection agency if payment is not forthcoming and prepare paperwork to send to collection agency

    What you’ll bring…

    • Technical Skills: Strong knowledge of ERP systems and Microsoft Office, especially Ms. Excel. SAP knowledge is an asset
    • Language/Communication Requirements: Fluency (written and oral) in English, and a combination of Italian and Spanish, or Spanish and French, or French and Italian, or French and Spanish. With strong communication skills to deal with delinquent accounts, utilizing tact, diplomacy and firmness on sensitive information; polished and upbeat professional presentation
    • Organizational Abilities: Demonstrated ability to prevent, analyze and solve problems in a fast-paced environment; able to plan, organize and manage multiple fast-moving customer accounts concurrently within strict deadlines and budget constraints using effective time management skills
    • Work Style: Structured independent thinker with mature analytical and evidence-based decision-making style using objectivity to evaluate and determine a solution; ability to work as part of a global team with a strong work ethic and proven ability to adapt to changing priorities with a positive attitude; appreciation for design, trends and housewares is a definite asset
    • Preferred Experience: 2 to 3 years' of experience in collections or in a similar role
    • Suggested Education: Post-secondary education in either accounting or business-related studies is required with well-developed financial acumen and proven data analysis skills

    Here’s how we reward success…
    Umbra is a place where innovative minds thrive on its fast pace and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.
    We offer all permanent full-time associates competitive base compensation and incentive plans, as well as more exciting things like flexible working arrangements, continuous learning opportunities and a generous employee product discount.
    We’re Umbra… A leading global design company, inspired and driven to perform
    We share a vision of creating original, modern, casual and affordable design for every room in the home. We are a privately owned, Canadian company with 40 years of industry experience. Led by one of our founders, our designs can be found in over 120 countries across five continents. Our global success is attributed to our entrepreneurial nature and a desire to push ourselves, and each other, beyond our limits.No phone calls or agencies please.

    Job Type: Full-time

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