Job Properties
  • Job Type
    Full-time Position
  • Background
    IT
  • Languages
    English
  • Experience Required
    10+ Years
  • Degree Required
    Bachelor
    • Province
      1,848 reviews
    • Date Posted
      February 28,2021
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK
    • CV CHECK
    • internship package

    Consultant Telephony & Call Center (m/f)

    In Allianz Technology Benelux, the Consultant provides clients with a broad range of consulting and professional services as well as consulting expertise to client-specific needs.
    Besides supporting the design and conceptional work as well as strategic development of projects, he / she supports the implementation of solutions within clearly defined consulting tasks. The consultant assumes responsibility for agreed upon results and / or deliverables, whereas the decisions authority resides with the client.

    The Consultant provides clients with a broad range of consulting and professional services as well as consulting expertise to client-specific needs. Besides supporting the design and conceptional work as well as strategic development of projects, he / she supports the implementation of solutions within clearly defined consulting tasks. The consultant assumes responsibility for agreed upon results and / or deliverables, whereas the decisions authority resides with the client.

    ##Analyze and determine client requirements and expectations, hereupon develop and deliver innovative solutions that are aligned with the client's strategy and processes
    ##Manage and coordinate stakeholders and build a project communication structure
    ##Follow-up on demand with demand managers and central teams
    ##Create documentation
    ##Create clean understandable installation routines for the support teams (l1 / l2)
    ##Maintain the Asset DB / Knowledgebase
    ##Follow up of the SNOW queue and CCI/AGN mailbox

    ##Applying analytical thinking, methodological and conceptual as well as moderation and presentation skills
    ##Relevant work experience in the insurance and / or consultancy business
    ##Ability to carry out tasks independently in non-standardized (ever-changing) work situations
    ##Problem solving skills based on practice and precedent as well as ability to analyze factual information

    At the core of the Group’s strength lies digitalization and its promise of growth opportunities through a ‘digital by default’ strategy. Allianz Technology SE is the principal driver behind transforming Allianz into a digital group – a quest to which nearly 7,500 Allianz Technology SE employees around the globe have committed themselves. Allianz Technology SE equips the Group with the most cutting edge digital solutions in the industry, bringing Allianz to the fingertips of its customers. At Allianz Technology SE , innovation is more than a buzzword; it is the business of the day, every day.
     
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