Job Properties
  • Job Type
    Full-time Position
  • Background
    Management & Business Others
  • Category
  • Languages
    English
  • Experience Required
    1 - 2 Years
  • Degree Required
    Bachelor
    • Province
      Taus
    • Date Posted
      May 11,2021
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    • internship package

    Community Operations Coordinator

    TAUS operates in the language data space offering the largest industry-shared repository of data, deep know-how in language engineering and a network of contributors around the globe. Our mission is to empower global enterprises and their service and technology providers with data solutions that help them to communicate in all languages, faster, better and more efficiently.

    To this purpose, we have launched the Human Language Project focussing on sourcing language data for low-represented languages. HLP engages local communities of native speakers around the world to build and curate language data sets via an online micro-task platform.

    The role: We are currently expanding to cover more languages and need extra capacity in managing the HLP resources: the actual crowdworkers active on the platform, and the local Ambassadors who are in charge of the community set-up and maintenance.

    Main tasks: The Community Operations Coordinator will work together with the Head of HLP and assist in:

    • Recruiting new local ambassadors and workers
    • Maintaining all necessary tracking systems on ambassador/worker information
    • Supervising the performance of ambassadors and workers
    • Supervising payments and financial flows to ambassador/workers
    • Reporting on the overall HLP KPIs

    Requirements:

    • Vendor/resource management experience
    • Excellent coordination skills (detail-oriented, time management, flexible attitude)
    • Fluency in English language (written and spoken)
    • Good at tracking and analyzing performance data
    • Troubleshooting skills
    • Computer skills (Google Suite, MS Office)
    • Available 32-40 hours/week

    Nice to have:

    • Familiarity with Asana as a project management tool
    • Previous experience in a similar role within the localization industry
    • Affinity for languages

    Location and reporting: The position is based in Amsterdam, the Netherlands, however, remote candidates will also be considered. Community Operations Coordinator reports to the Head of HLP.

    Position type: Full-time

    If you are interested, please write to dace@taus.net

     
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