Job Properties
  • Job Type
    Full-time Position
  • Background
    Human Resources
    Management & Business Others
  • Languages
    English
  • Experience Required
    3 - 5 Years
  • Degree Required
    Bachelor
    • Province
      Settly B.V.
    • Date Posted
      March 08,2021
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK
    • CV CHECK
    • internship package

    Client Success Specialist

    We are growing rapidly! Do you love thinking out-side-the-box and do get excited about global talent mobility, immigration, international HR Ops? Do you get things done, take ownership and believe in a great client experience? Are you passionate about helping others feel at home? Do you have a positive and can-do mindset and do you enjoy working in an inclusive and diverse environment? Looking for a role where you can experiment, grow and make a meaningful impact?

    Then this job might be for you.

    We are looking for an ambitious team player with a process driven and creative mindset to join us on our mission of redefining the relocation experience for the new generation.

    We are Settly!

    We are a value and purpose driven HR startup on a mission to redefine the relocation experience for the new generation. We believe everyone deserves to feel at home, no matter where you come from, what you earn or how long you’re staying. We work with some of the coolest start-ups and scale-ups in town and help their employees to relocate in a hassle-free way through our platform.

    Diversity & Inclusion is our DNA and the foundation of what we do and why. In our first year of operation we were named one of the top 200 inspiring diverse start-ups by Techleap and we are proud of our wide variety of different nationalities and backgrounds. In our second year (2020) we expanded to our first international market (UK). Due to rapid growth, we are now looking for a Client Success Specialist to join our team and work directly with some of the coolest start-ups, scale-ups and companies in town.

    Our core values

    Make an impact now - Get the most out of every moment by maximising your impact and going above and beyond for the ultimate client experience

    Stay humble - We practice what we preach and walk the talk (no time for politics)

    We are passionate: We love what we and we do what we love

    Doing the right thing - Act fair and with integrity. In particular when nobody is watching

    Always be improving - Embrace change, innovate, take risks and continuously encourage yourself and those around you to grow and develop

    Your role

    In this role you'll be working closely with the General Manager and Client Succes Manager to support internationals from all over the world who are moving to The Netherlands & UK

    You’ll be working with some of the coolest start-ups and scale-ups in town and partner directly with their HR teams. You’ll prepare and submit the visa applications and manage the complete process from start to finish. You’ll maintain communication with clients to ensure they are always up to date about the status and next steps, deliver expert consultative advice, respond to client queries, ensuring a full understanding of the issues and carry out effective resolution when required.

    You’ll ensure our processes are compliant and GDPR proof and help drive best practices to enable our clients to attract and retain top talent from all over the world. Additionally you’ll also help create informative and fun to read content for our platform, support with events and community management activities.

    As we are a small yet rapidly growing start-up you will furthermore have the ability to get involved in all other aspects of growing a value driven start-up, so no need to worry that you’ll ever get bored.

    What are we looking for?

    • Minimum 5 years of experience with immigration, international people Ops (HR), and/or global talent mobility in the Netherlands
    • Previous experience in a scale-up environment and/or Big4
    • A team player with a positive mindset who gets things done;
    • An organised mind, a social brain and a natural instinct for great customer service;
    • Excellent communication in English (near-native);
    • You easily connect with new people, you are professional, effective and empathetic
    • Proactive, and you enjoy multitasking and managing a full workload of diverse tasks
    • Experience with content creation and community management
    • Tech savvy, process driven and eager to solve problems;

    Preferable (not a must)

    • Previously lived/worked overseas
    • Experience with HR/Mobility in the UK
    • The more languages, the better : )

    What's in it for you?

    • Work with a talented, high-performance & value driven team;
    • Once in a lifetime opportunity to help shape and grow a new HR startup;
    • Make a meaningful impact to the lives of others who will be grateful forever;
    • Flexible and remote working arrangements;

    Job Type: Full-time

    Experience:

    • Global Talent Mobility: 5 years (Preferred)
    • immigration & international people ops: 5 years (Preferred)

    Language:

    • English (Required)
     
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