Change & Communications Lead Commerce, People & Legal
For our client Heineken, YER is looking for a Change & Communications Lead Commerce, People & Legal who will be working at the Amsterdam location. It's a full-time, temporary assignment (maternity leave cover), beginning in January and initially lasting for 7 months.
Function/ Region: Global Corporate Affairs
(Sub) department: Global Change & Communication Hub
Job purpose: The Change & Communication Lead People, Legal & Commerce supports the various functions of HEINEKEN in a unified way to deliver world-class change and communication aligned to the EverGreen transformation. The role is responsible for leading the development and execution of the respective engagement/communication and change plans for the three functions. The role ensures clear and consistent messaging for the realisation of the functional strategies.
Reports to: Global Change, Communication & Operations Manager
Role & Responsibilities
Responsible for partnering with People, Legal & Commerce to own the respective change and communication plans aligned to the functional strategies of the three departments, driving internal change & communication activities both locally and globally, (covering annual, quarterly and monthly horizons).
Act as a sounding board to People, Legal & Commerce Senior Management and provide strategic advice regarding key messages and clarity and purpose of the communication (co-shape messages).
Support, challenge and advise the functional Chiefs, Senior Directors & MTs of People, Legal & Commerce for the planning and delivery of key change and communication activities, e.g. I&D agenda, Purpose, Values, Behaviours.
Drive employee engagement through a structured communication agenda to maximize the understanding of the value being delivered by the functions among internal stakeholders, promoting the function's reputation both inside the function and within the wider HEINEKEN community.
Take a leading change & communication role in key strategic People, Legal & Commerce projects (e.g. launch of new Company behaviours).
Propose and implement opportunities for continuous improvement of tools to empower the function to communicate and plan for change activities in a structured and consistent way as per best practice standards.
Create the communication calendar and drive key communication moments for the Chief People Officer.
Shape & deploy a Change Management capability-building program to equip the three Global Functions to drive change.
Key Leadership expectations: Deliver – take individual accountability for the delivery of results. Ability to keep it simple and move with speed and agility. Shape – ability to take complex topics and ideas and turn them into relevant and engaging content for a global audience; demonstrate a long-term and bigger picture vision which can be broken down into key change and communication moments to take people on a journey along with the organization. Connect: Manage relationships with stakeholders on a strategic and tactical levels. Communicate through understanding, influencing without control and customer-centric mindset; strong social skills are essential.
Change Management: Display a deep understanding of driving change through applying a structured change management methodology to make change stick
Heineken N.V. is a Dutch multinational brewing company. As of 2017, Heineken owns over 165 breweries in more than 70 countries. It is the leading developer and marketer of premium beer and cider brands. Led by the Heineken® brand, the Group has a portfolio of more than 300 international, regional, local and speciality beers and ciders. Employs approximately 84,000 people.
Their proud history as a family-owned, independent brewer stretches back 150 years. They brew the highest quality beers, build globally loved brands, and strive to do both of these things as sustainably as possible.
With a larger global presence than any other brewer in the business, they are able to draw strength from the diverse regions they operate in and sell to – driving consumer trends and opening up new market opportunities in the process.
You will be employed by YER and seconded to Heineken. We offer:
Good employee benefits;
Excellent guidance from your consultant and YER's back office;
Friendly atmosphere and open culture;
Community/network with other technology professionals from a variety of multinationals;
Events and master classes with interesting speakers and attractive companies;
There is also the possibility of being hired as a freelancer.
Education: University level
Work experience: 8-10 years of experience in leading and implementing change and communicating on a variety of complex business topics, projects and transformational activities on a functional/organizational level.
Other fields of expertise: experience in change management and communications
Functional skills: experience with engagement and collaboration tools like MS Teams Live events, knowledge of comms & engagement trends