Job Properties
  • Job Type
    Full-time Position
  • Background
    Management & Business Others
  • Languages
  • Experience Required
    1 - 2 Years
  • Degree Required
    • Province
      2,498 reviews
    • Date Posted
      January 16,2021
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    Business Transformation Services - Services Architecture Expert

    Requisition ID: 272764
    Work Area: Customer Service and Support
    Expected Travel: 0 - 10%
    Career Status: Professional
    Employment Type: Regular Full Time


    SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

    SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

    Business Transformation Services (BTS) is part of SAP Services organization. It is a global organization consisting of central expertise teams and of local customer centric teams. The core mission of BTS is to drive the digitalization agenda of our customers through designing and implementing Innovation & Transformation Roadmaps. Management consulting, business value generation, business & process model redesign and organizational change management are in BTS’s DNA.

    Curently we are looking for an additional Services Architecture Expert with expertise in the Logistics domain - with the experience and the knowledge to cover these processes end-to-end (Source-to-Pay, Design-to-Operate, partially Order-to-Cash).

    To have a successful career in SAP BTS, the andidate must possess the following qualities:

    • A genuine passion for driving client success and delivering business outcomes through technology
    • The gravitas and demeanor to act as a trusted advisor at C-level both from a business and technology perspective
    • A collaborative and influential style that will allow him/her to build a personal external and internal network and that will allow him/her operate effectively within a complex matrix organization with multiple objectives
    • The energy and tenacity to persevere in sometimes challenging and political client engagements
    • Expertise in business process optimization, business case building, IT architecture and roadmap design
    • Clarifies existing expectations from various stakeholders with the customer; creates a path to solution which integrates diverse points of views and which serves as a starting point for future business. Collaborates with customer / SAP team for the best customer outcome through a SAP implementation
    • Being sales savvy: expertise in acting as Pursuit Architect - proactively finding opportunities, pitching on C-level and supporting during bid/sales trajectories
    • Designs the interaction of business (processes) and IT in the enterprise for maximum outcome, covering industry, corporate functions / LoB, as well as the impact for organizations and processes
    • Defines the strategic, conceptual and organizational boundaries for the design of the SAP-centric IT landscape
    • Stays abreast with newest developments driving the Digital Transformation as well as the top business trends; uses this knowledge to drive the SAP innovation story with customer engagements
    • Influences SAP’s customers to maximize their investment into SAP solutions and effectively increasing cloud adoption
    • Contributes to and has a vision for project- & program set-ups, ensures SAP technologies are leveraged and key artifacts & associated governance is in place to keep programs on track and to avoid SAP product related escalations
    • Troubleshoots key customer issues and demonstrates ability to drive to successful resolution


    • Minimal Bachelor degree or equivalent preferably in engineering and business/economics
    • Current knowledge of IT trends and their impact on business strategies with specific focus on the latest SAP solutions i.e. S/4 HANA, SAP SaaS solutions and SAP Leonardo (e.g. IoT, Machine Learning)
    • Excellent communication (written and verbal) & presentation skills (both in English and Dutch)
    • Leadership skills to create a vision and put this into action with a team

    We are looking for a balance of the following:

    • At least 10-15 years of relevant and extensive business process experience
    • Significant experience in developing business in management consulting and system integration
    • Broad experience of SAP's portfolio and at least with depth for one line-of-business (e.g. procurement or manufacturing) or industry solutions
    • Development of business benefit cases for securing investment in major IT programs
    • Project- or Program management


    Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

    To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

    SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

    Successful candidates might be required to undergo a background verification with an external vendor.

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