Job Properties
  • Job Type
    Full-time Position
  • Category
    Software & Information Technology
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      December 14,2021
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Business Analyst Unified Commerce


    The department Business Technology within Rituals is “more than IT” because it also focusses on managing the business demand and supplying the necessary technology. The execution of the IT processes, such as development and infrastructure, is mostly outsourced. In multidisciplinary teams we take responsibility for advising the business and translating business demand into specifications and user stories for our (external) partners. We are also responsible for testing, implementation of the developed software assets and documentation.

    The team Unified Commerce operates at the heart of our technology landscape, solidifying Rituals' position as digital leader in the well-being industry. We deliver data-driven tech solutions along the company’s entire value chain supporting and boosting retail & supply chain innovation, geographical & digital growth and many other ambitions. Always ensuring customer and employee experience are at the highest possible standard. We deliver omni channel web and app solutions, create awesome in store innovation for customers and employees and overcome challenging technical integrations with our partners. Our motto is ‘work smarter, not harder’, which is why we continuously improve our ways of working strive for pro-active support and self-reliance.

    For our team Unified Commerce, we are looking for a enthusiastic Business Analyst, who will work with a team of highly skilled professionals delivering quality solutions. In this role you are considered an ambassador so collaboration and maintaining a healthy relationship with our stakeholders and adjacent teams is key.

    In this role you will report to the Senior Manger Unified Commerce and you will be part of a multi-disciplinary team with product owners, business analysts, test- and support engineers. You will take ownership of changes in the Unified Commerce solution through their lifecycle. You make sure the user stories in the sprints and backlog are well described for both the business and the vendors who need to implement it. During development you are the point of contact for questions and after delivery the you ensure the quality with the help of test engineers. Furthermore, you will:

    • Document changes and provide clear release notes for the stakeholders
    • Partner with business stakeholders from digital, supply chain, finance and retail
    • Build and maintain relations with our external partners
    • Liaise with other business analysts from other Business Technology and Digital teams


    • HBO/WO level education or similar
    • Approx. 2-4 years work experience in digital product development in a dynamic environment where technology drives success
    • You are curiosity driven and eager to learn
    • You work in a structured and standardized fashion
    • Ability to adapt to the fast-paced way of working which is needed to drive excellence
    • Speak and write English fluently (Dutch is a plus)


    Rituals offers a challenging role in an eager and diverse team, where empowering your colleagues (and vice versa) is part of the deal. Although our proposition encompasses an attractive benefits and compensation package, the (international) scope and impact of the position may appeal to you even more. When everything is back to normal, you’ll spend (most of) your time at our Amsterdam HQ. We hope you can appreciate the view of one of the most iconic Amsterdam canals.

    By joining Rituals, you’ll get to experience a strong culture and entrepreneurial spirit which empowers you to create your meaningful career. We care about the well-being of our staff, as much as we value the well-being of the planet. By passionately looking after both, we believe we can pave the way to a more sustainable world and take appropriate action to limit our footprint on Mother Earth. You’ll have a strong sense of purpose at Rituals.

    Our mission is to make people feel good and touch as many lives as possible. Independent of your role, you will create a positive impact on our daily business.


    If it’s you we’re looking for, please don’t hesitate and send in your application. We’ll be in touch soon.

    Acquisition by agencies is not appreciated.


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