Finance and Economics IT Management & Business Others Marketing and PR Media
1 - 2 Years
Billing Specialist (Temporary)
Booking.com, part of Booking Holdings Inc (formerly Priceline.com) listed in NASDAQ, is the world leader in booking accommodations online. Every day, more than one million room nights are reserved through our public website and other channels. Since 1996 our Finance Team has expanded to more than 800 financial professionals, mostly based in Amsterdam, the company's global headquarters. We believe that the passion and talent of our employees is our strength and is what drives us towards outstanding performance.
The Billing team consists of 10 members responsible for monitoring billing for our partners worldwide within the O2C department. As a Billing Specialist you will work from our headquarters in Amsterdam and report to the Billing Team Lead. In this position you will be a key contact for Billing. You will develop a strong understanding of billing matters (both standard and central payments) and use your understanding to support operations and process improvements, including new initiatives and platform upgrades. As a result, you will acquire an in-depth knowledge of Booking’s business and internal organization. The role involves interaction with stakeholders across various teams therefore it is essential that you have excellent social and communication skills in English.
Due to the rapid and continuous growth of the organization, the tasks and duties of this role may evolve over time. You will be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur.
This is a maternity cover for 6 months. We can only consider applicants based in NL.
Effectively handle queries from stakeholders (Banking, Tax, Payments, O2C) while building and maintaining an excellent relationship.
Ensure that credit & debit note requests are issued on time, accurately and thoroughly;
Process Direct Debit and SEPA mandates and update existing Direct Debit accounts on a daily basis
Work to improve cycle times on all Billing related processes
Ensure billing accuracy by investigating and reporting errors/bugs and running controls
Support the onboarding and implementation of new products and initiatives
Liaise with several teams within Finance to understand their business needs
Ad hoc projects as required
Excellent communication skills, both written and spoken
Accurate with good attention to detail.
Demonstrates sound judgment when analyzing situations.
Able to work under pressure in a fast paced, dynamic environment
Knowledge of Excel. Basic understanding of SQL a plus.
Self-motivated with a positive approach
Strong organizational and prioritizing skills
Customer oriented and service driven
Team player attitude and have an open mind
Understanding of business practices and systems
Internationally focused and an awareness of different cultures
We are a performance-based company that offers career advancement and market competitive compensation, including bonus. We also offer what is called the “Booking Deal” with competitive benefits.
Booking.com BV, part of Booking Holdings (NASDAQ: BKNG), is the global market leader in online hotel reservations. Established in 1996,www.booking.comis available in 42 languages, offers more than 1,500,000 hotels and accommodations in 200 countries, features 30+ million reviews written by guests after their stay, and attracts online visitors from both leisure and business markets around the globe. With over 20 years of experience and a team of over 15,000 dedicated employees in 115+ offices worldwide,Booking.comBV and its various support companies around the world operate an in-house customer service team, which is available 24/7 to assist guests in their native languages and ensure an exceptional customer experience. The Booking.com group offers a dynamic work environment with a culture that is open, innovative and performance oriented, and believe our people and their passion is what makes us successful.