Established in 1996 in Amsterdam, Booking.com has grown from a small Dutch start-up to the third largest e-commerce company in the world. Booking.com is the largest business within Booking Holdings (NASDAQ: BKNG) and accounts for the vast majority of Booking Holdings’ total revenue. Booking Holdings is a leading Fortune 500 e-commerce conglomerate with a market cap of approximately $80 billion.
With a mission to make it easier for everyone to experience the world, Booking.com invests in digital technology that helps take the friction out of travel. Booking.com connects travellers with the world’s largest selection of incredible places to stay, including everything from apartments, vacation homes, and family-run B&Bs to 5-star luxury resorts and even tree houses. The Booking.com website and mobile apps are available in over 40 languages, offer more than +28 million total reported listings, and cover +140K destinations in +200 countries worldwide.
Within the Booking.com group, there are over 100 legal entities, registered in over 60 different countries. The head office is incorporated in and operates from the Netherlands. As Associate Corporate Secretary, you will be responsible for ensuring the effective corporate governance of the Booking.com group. Working closely with our external partners, you will manage and maintain the corporate entities under the Booking.com umbrella, ensuring that we comply with all legal and regulatory requirements.
As Associate Corporate Secretary, you will work closely with our Finance team, Directors and Supervisory Board, providing guidance on how the organisation should be directed, managed and controlled; effecting changes to directorship appointments registered offices, powers of attorney and similar corporate governance responsibilities. You will also support the Corporate & Commercial team with its operations, including onboarding new team members, ensuring necessary training is undertaken and all appropriate budgeting and finance processes are properly completed on an ongoing basis.
N.B. This role is based in the Netherlands.
As the Associate Corporate Secretary you are responsible for:
Strategic Leadership & Development:
Create Corporate Secretarial Strategy in collaboration with the Senior Director, Corporate & Commercial.
Identify opportunities to improve practices and processes within the Corporate Secretarial function
Instruct external counsel as required and ensure advice is appropriately captured and acted upon
Actively manage the relationship with external vendors and advisors
Ensure that policies are up to date and successfully implemented
Advisory & Training:
Provide corporate governance guidance to company directors about how Booking.com should be directed, managed and controlled
Train directors and senior leadership on corporate governance matters
Keep up to date with regulatory and statutory changes and policies that might impact the organisation
Provide support to the board and other committees on specific projects
Advise and assist the Finance function in relation to the corporate entities to empower them to fulfil their financial filing obligations
Be the Corporate Secretarial expert upon whom the wider Booking.com business can rely for advice and guidance
General Meeting Support:
Convene and support annual general meetings, producing agendas, taking and finalising minutes, conveying decisions and handling meeting correspondence as required
Ensure that the company complies with legal and regulatory requirements
Manage the incorporation and dissolution of legal entities with appropriate approvals
Manage the Global Entity Management platform for Booking.com, ensuring that all corporate changes are correctly processed and documented
Manage Director Changes:
Advise on responsibilities and liabilities of directors
Liaise with senior stakeholders and external counsel to manage the director appointment and removal process
Ensure the correct documentation is provided, obtained and processed and the appropriate approvals received
Ensure all internal and external registration and record-keeping is successfully completed
Manage Powers of Attorney:
Advise on requirements surrounding powers of attorney (POAs) and implement changes, appointments and revocations
Prepare POAs in accordance with company policy, granting, revoking and amending as appropriate
Ensure all internal and external registration and record-keeping is successfully completed
Corporate & Commercial Team support:
Support with financial and HR administration in relation to the Corporate & Commercial Team
Support with onboarding process for new team members and ongoing training for all team members
Ensure all appropriate budgeting and finance processes are properly completed on an ongoing basis
Ensure all entities have appropriate registered office addresses
Liaise with Mailroom Services to ensure that mail sent for the Legal & Public Affairs Team’s attention is appropriately handled
The ideal Associate Corporate Secretary will have:
Bachelor’s Degree or equivalent (ideally in Law, Finance or Business)
A qualification in corporate governance with ICSA (The Institute for Chartered Secretaries & Administrators) or equivalent is a big plus
An excellent knowledge of corporate governance with a flexible and practical approach to work
Strong organisational, time management and administrative skills with meticulous attention to detail
Discretion when working with confidential and sensitive matters
A natural way of working with - and influencing- multiple stakeholders at all levels of the organisation
A natural problem-solving mindset: a strategic thinker who is comfortable with ambiguity and able to bring structure to challenging situations
A high standard of knowledge and use of Microsoft Office applications (Word, PowerPoint, Excel), Google Suite (Google Sheets, Google Docs) and other IT software
Native/fluent English language skills with proven strong communication skills, particularly clear and concise written communication
Further skills we are looking for:
Aligning with Booking.com’s Values (Think Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing)
Being curious, flexible, and a creative and pragmatic problem solver
Confident yet collaborative
Ability to influence stakeholders across all levels within the organisation
Being proactive, resilient and having the drive to get things done
Having sound judgement and the ability to see the big picture and simultaneously appreciate the details necessary to operationalise the strategy
Having the courage to take positions and make tough judgment calls
Being a team player, self aware and a good listener - a diverse group will always find the best solution!
Ability to move with agility, prioritise workloads and meet deadlines
Forward thinking with an interest in emerging issues in legal and policy
Booking.com ensures equal employment opportunity to all employees and applicants. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, family or medical care leave, gender, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, pregnancy and childbirth, sexual orientation, or any other characteristic protected by applicable laws and regulations. We aspire to have a workplace that reflects all of the diverse communities we serve and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. We work to cultivate an inclusive culture in which all of our employees can be their authentic selves.
Why join the Legal & Public Affairs Team now?
Booking.com’s Legal & Public Affairs team is on a transformational journey at an exciting time for e-commerce and travel, with constant growth and innovation in how we operate). You will have the opportunity to actively shape the Department’s future. The Legal & Public Affairs team is a critical part of realising Booking.com’s strategy of the Connected Trip (a travel experience that includes not just accommodation, but also transportation, attractions, experiences, payments, flights etc).
This is a journey that requires close business and Legal & Public Affairs partnerships to redefine our business model, navigate complex regulatory environments, build new products, and negotiate increasingly elaborate commercial deals, among other important projects our teams work on every day. To tackle this mission, it all starts with a strong team passionate about growing Booking.com in an ethical and sustainable way!
Who we are
To match our global footprint and the array of challenges we face, we are proud to highlight the diversity that exists across this group. We are a team of approximately 70 professionals - representing more than 20 nationalities - with lawyers qualified in many different countries, as well as non-lawyers with public policy, economics, compliance and risk backgrounds. Our team’s previous experience spans across a multitude of industries with team members having worked for major global companies (including Amazon, American Express, Google, Nokia and Yum! Brands), tech and other startups (e.g. AirBnB, Uber and WeWork), government entities (e.g., the Dutch Competition Authority), reputable international law firms (e.g., Hogan Lovells, Freshfields Bruckhaus Deringer, Baker Mckenzie), and Public Affairs firms (e.g., FTI Consulting, FIPRA and Brunswick).
In addition to our day-to-day work, we actively seek opportunities for our team members to engage in broader global legal and public affairs communities through speaking engagements, training programs, and association memberships. Some of our lawyers are Board members of Consumer Law associations, Competition Law associations, Privacy associations, etc. We believe in actively engaging with stakeholders to share our insights on policies affecting the travel experience and how travel tech innovations can fuel the digital transformation of the travel industry (e.g. we recently launched Booking.com’s Public Affairs blog, where we publish our position on key policy issues - A World Worth Experiencing).
As a team, we believe in:
Integrating with the Business and Legal having a “seat at the table”: we are decision makers who can have a real impact on Booking.com’s future
Booking.com’s mission is to make it easier for everyone to experience the world. Travel helps people become more open minded and fuels curiosity
Allowing members of our teams to experience different areas of the business or, if they want to be specialists, giving them the tools that will empower them to become more effective in their jobs
Providing holistic legal and public affairs advice; our team should not work in silos
Always looking for better ways of doing things, innovating and exchanging best practices
Accepting that it's OK to make mistakes provided we learn from them
Having a sense of humour and having fun working together; we are a team that likes to collaborate and share in joys and challenges together!