Application Support Microsoft with Azure, windows server 2019, powershell and ITIL
3 days ago
40 uur per week
Startdatum op 30 April
Your working environment
Our client supports the complete infrastructure of a bank. Their organizations are completely aligned which means you and your team support a specific business domain, such as Financial Markets, Channels (Internet Banking), Functions, Transactions, Digital Integration, etc. As application support engineer you operate as spider in the web between the customer, functional support and developers (suppliers) as TCS and Infosys. You are responsible for both: Run (incidents, support) and Change activities (projects, releases, advice). All this in a fast changing, so very dynamic environment where cloud, fintech, blockchain and privacy are a key-factor. To ensure high availability and performance work is organized towards ITIL standards, using the tool ServiceNow. Out of business hours support (stand-by) and weekend deployments come with the job.
Provide project activities
Provide (Windows) consultancy activities
Identify performance bottlenecks
Troubleshoot system problems
Provide support during Major Incidents
Azure certified, at least of Azure Fundamentals or higher
ITIL certified, 3 or 4.
Good soft- and communications skills
Knowledge of operating systems Microsoft Windows 2012/2016/ 2019
Extensive experience in application support. Preferably within a complex (banking) environment.
Basic knowledge of scripting (Powershell, Kornshell, Bash).
Willing to work standby shifts and perform changes outside office hours
OPS-engineer with DEV affinity
Nice to Haves:
Knowledge of operating systems Linux (Red Hat)
Knowledge of mainframe operating system (z/OS).
Knowledge of MQ and Websphere (basic)
Knowledge of databases (SQL, DB2, Oracle)
Experience with cloud based environments
Basic Knowledge van HTML, networking TCP/IP en universal command
Experience with scheduling tooling like Control-M, OPC and TWS (TWS will eventually be the standard)
Experience with application deployments making use of tooling like Udeploy and/or XLdeploy